208,287+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,287 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The people there are helpful and friendly no improvment needed
Insurer: Prudent Pet
By: Michael
No progress
I've put in a claim for 2 Of my pets and still have not received a finalized decision
Insurer: Pets Best
By: Jane
Pet Insurance really helps
Maxie my 17 yr old mini Poodle has renal failure for a yr. now. Having pet insurance has allowed me to pay for his treatments. Otherwise I am sure I would have lost him a yr. ago.
Insurer: Pets Best
By: Rebecca
Very simple
The process to file a claim was very simple! I used the app on my phone and within a week I was reimbursed. Thank you Pets Best!!
Insurer: Pets Best
By: Robert
Pleased
I had a cat (actually part of my family) that had cancer. Never thought of anything but to do what ever was needed to help him live as long as he could comfortably. I've had good response to my claims and have been pleased with dealing with Pets Best.
Insurer: Pets Best
By: Charlotte
Long claim turnaround
Overall, the experience went well and I was granted the amount that I had put in for. I thought that the length of time it took to process the claim was a bit long. I thought I had read a review about this insurance company that said the wait time was two days and it took a full week for the claim to be processed.
Insurer: Pets Best
By: Amy
So helpful when I have a sick dog!
Early Sunday morning my oldes newf started exhibiting signs of a UTI. It rapidly got worse and I took her to the vet ER. Test, fluids, meds and we were sent home only to have her start vomiting and would not eat or drink. 4 hours later back to the ER and she was in ICU for 2 days. She is doing very well now and thanks to Pets Best, I knew they were there to lessen the stress of the vet bill. They have always been prompt and helpful! I am so happy to have them!
Insurer: Pets Best
By: Kathy
Long processing times
The only thing that caused it to not be a "5" was just how long it took to reach any kind of decision and process. It seemed to take an unreasonable amount of time, and although an email was sent apologizing for the delay, it still took a good amount of time after that email for it to finalize. This was a basic accident claim.
Insurer: Pets Best
By: Kaeleigh
Very grateful
She has had two spinal surgeries and a third spinal injuries. She is no longer able to have any more spinal surgeries so we have been most aggressive with her therapy post op. She was completely paralyzed from her chest, (Just behind her front legs), through the tip of her gorgeous tail. Thanks to Pets Best we have been undergoing therapy from the earliest time possible. She now is not only able to run and walk but she chases a ball.(Which we must throw cautiously and gently.) The joy and love she bring us is indescribable. Our vet calls her recovery a "miracle". We are so VERY GRATEFUL to Pets Best!!! Thank You. You have our continued support and loyalty no matter how many dogs we may get in the future. Miriam Hetsler and Chris Kelley
Insurer: Pets Best
By: Miriam