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Two years now with EMBRACE and I have always been satisfied. AS usual, I wish I never have to make another claim--but it sure is reassuring to know that there is a safety net.

We have two beagles; our male dog linus required surgery for torn ligaments-there was no question regarding coverage for the type of procedure we opted to have; we could not have been more pleased. our female dog, lucy is our golden girl-she has multiple problems and we have had to submit numerous claims; they are always handled promptly and fairly. also, i find the company easy to contact, and with very friendly and knowledgeable phone staff. we have had this insurance for a few years and could not be happier. thank you so much pets best-the peace of mind makes it so worth while.

Your response to our pre-determination quick and just I antiipated the coverage would be. The final determination was also exactly to the same degree and for the same amounbt as the pre-determination approval. You took a very long time however -- almost 5 weeks -- to process the claim but did a good job of staying in touch with me often about the delay and apologizing for it. If not for the delay I would have given you a 10 numerical ranking.

My 5 year-old lab mix dog was diagnosed with mast cell cancer. She required two surgeries to remove and exam the cancer lesions. She has recovered and is doing well now thanks to the rapid and quality pet care. I am 100% satisfied with Trupanion and the quality customer service I received from them. They answered my initial questions on the telephone and promptly processed my claims within days. I would highly recommend this service to other pet owners.

My 5 year-old lab mix dog was diagnosed with mast cell cancer. She required two surgeries to remove and exam the cancer lesions. She has recovered and is doing well now thanks to the rapid and quality pet care. I am 100% satisfied with Trupanion and the quality customer service I received from them. They answered my initial questions on the telephone and promptly processed my claims within days. I would highly recommend this service to other pet owners.

Trupanion was very helpful when my 1yr old black lab developed a skin condition and possible heart condition. They were friendly and quick to reimburse the full amount based on my policy.

Trupanion was very helpful when my 1yr old black lab developed a skin condition and possible heart condition. They were friendly and quick to reimburse the full amount based on my policy.

My baby had her second hip replacement recently and Trupanion of course covered everything again. I never had to worry and I had the check for almost $5000 in around a week. I was able to woory about my dog's recovery and not whether or not her insurance would pay. Have been reimbursed over $11,000 for many ailments over the past year and a half. So worth it!

My baby had her second hip replacement recently and Trupanion of course covered everything again. I never had to worry and I had the check for almost $5000 in around a week. I was able to woory about my dog's recovery and not whether or not her insurance would pay. Have been reimbursed over $11,000 for many ailments over the past year and a half. So worth it!

Prompt no hassles claims.