154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Amazing Customer Service
Clinton was amazing! He answered all my questions, explained everything so well and even followed up quickly when I called back with questions.
Insurer: Nationwide
By: Rachel Sanders
No reimbursement despite coverage stating there should be
I don’t understand why my claim has been declined. I provided you with everything you needed from the vet for the bundle, physical therapy sessions, including medical notes and itemized receipt receipts for each visit. All the other services I have filed claims for have been approved, but these three claims have been declined. I don’t understand.
Claims processed timely and efficiently
you processed my claims in a timely and efficient manner.
Insurer: Pumpkin
By: James
A life saver and an absolute relief
I've had my dogs insured with Pets Best for 5 years now and I am just so happy with the service. The claim submission process is easy and fair. The one time I had a question about my statement of benefits I was able to speak with a live representative easily and get the issue resolved. My older dog recently had to have surgery and it was such a relief knowing she was insured and that I trusted Pets Best to be fair and transparent (and didn't have to worry about an insurance battle over coverage while dealing with a sick dog). They've truly been wonderful to deal with and I routinely recommend them to people.
Stay Away - They are not helpful
Don't let the slick marketing fool you. My experience was bad. They are not helpful and they will deny your claim for the smallest of reasons. Do not use. Stay away.
Insurer: MetLife
By: Peter
MetLife's claim process is so smooth…
MetLife's claim process is so smooth and painless. Your CS staff is ALWAYS a treat to engage with.
Insurer: MetLife
By: JASON DEUTSCH
Great service and app
Great service and app. I appreciate that the process for filing claims is not complex. Also appreciate your timely response.
Insurer: MetLife
By: Valerie Roark
I want to say a big thank you to Alicia…
I want to say a big thank you to Alicia who was just a nice lady, professional. Moreover she's personable and I picked up she was an animal lover! She went the extra mile and called my veterinarian to retrieve the proper paperwork needed for my claims. Our conversation was pleasant and I complimented her she is in the right profession!! Thank you Alicia.
Insurer: Fetch
By: Nancy L
SPOT Pet Insurance has simplified my …
SPOT Pet Insurance has simplified my reimbursement policy for my pet when he has visits for preventative wellness. They have made this experience very positive and I have had no issues with claims, and they are straightforward about the process. If your looking for an effortless way of your dog or cats insurance for reimbursement to cover expenses on your animals care then this is the company you want to have.
Insurer: Spot
By: Christy Mulligan