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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My experience had been positive
My experience had been positive. The user interface is simple to navigate. The turnaround time to get paid out for claims is reasonable. It can range. Fastest was 1 business. The longer ones to process required added documentation which the website makes easy to upload to.I am generally happy with Metlife.
Insurer: MetLife
By: Li Luong
Excellent company to work with…
Excellent company to work with concerning our pet bills
Insurer: MetLife
By: Stephen Komara
We have been extremely happy with…
We have been extremely happy with MetLife we went to the vet did a claim and within 2-3 days we got money back. They are very quick and detailed explaining everything within the claim. Very happy with the service and price of insurance.
Insurer: MetLife
By: Caitlin Zimmerman
Thanks for making it easy!
Thanks for making it easy!
Insurer: Nationwide
By: customer
Rep was great and quickly answered my…
Rep was great and quickly answered my question! A+++!
Insurer: Embrace
By: Danny Raines
Very good response time
Very good response time. Easy transaction. Still waiting on the reimbursement
Insurer: MetLife
By: Robert Hendrickson
PetLife is an amazing product
PetLife is an amazing product. I insure 2 standard poodles who were adopted from an annual rescue group. They recommended PetLife. The premium is very reasonable. The claims are incredibly easy to file on line. The response time is within days along with the payment on the claim. I am extremely happy with this coverage.
Insurer: MetLife
By: Mary Bird
Excellent service
Fast response time , easy to use site to put in a claim
Insurer: MetLife
By: Mark Taylor
As an established insurance holder
As an established insurance holder I always have a great experience with the simple submitting of my vet bill and getting the reimbursement.
Insurer: MetLife
By: Rebecca
Pretty easy to submit claim and fast…
Pretty easy to submit claim and fast reimbursement. However, the coverage on medication to keep our dog healthy is not good. Heartguard and Nexguard should be reimbursed at a higher level.
Insurer: MetLife
By: Marianne H Robinson