154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
Stephanie T
Stephanie T. was outstanding. Great customer service and plan knowledge.
Insurer: Prudent Pet
By: Trgradygmail.com
How I chose Pumpkin Insurance
The representative that I finalized my decision to acquire Pumpkin Insurance was Jennifer. She is highly knowledgeable regarding pet insurance in general, was very patient, and thoroughly answered all of my questions. The way she made me feel, along with the plan offered by Pumpkin is why I decided to start my plan with Pumpkin the day I spoke with Jennifer. I feel so RELIEVED I finally made my decision on what dog insurance to get, and it is PUMPKIN!
Insurer: Pumpkin
By: customer
It's truly a joy working with you all
It's truly a joy working with you all, and and even now considering transferring all of my insurance to MetLife
Insurer: MetLife
By: DREW BORUCH
Such fast service on processing claims
Such fast service on processing claims! No hassles at all.
Insurer: MetLife
By: stefanie wells
Great customer service
Great customer service - easy to use!
Insurer: MetLife
By: TS
Excellent pet insurance company
Excellent pet insurance company! They're quick to process claims and very professional and courteous! Highly recommend!
Insurer: MetLife
By: William Head
How did you come up with Diarrhea?
I’ve just filed a claim for my kitty that’s been having episodes of blood in his poop again which I’ve observed to happen mostly when he gets anxious. I took him to the Vet for his wellness check and further investigation of the above issue and a stool exam was ordered. I submitted a copy of the paid invoice to Trupanion and for some reason they came up with a diagnosis of Diarrhea and I really don’t know where they got that from. Since it’s a new diagnosis as per their underwriting, I have to start paying a new deductible again. They turned a blind eye on the actual issue of Anxiety, maybe because the deductible for that condition has been met. Now they want me to file an appeal for their own mistakes. It’s the same issue everytime I file a claim. It always ends up with filing an appeal because of their mistakes. And to top it all, Trupanion is again increasing my monthly payment from $66 to $98 because they said the average cost and use of vet services in my area has increased. The insurance payments for my cat started at $37 when he was a kitten and has increased yearly for these 4years. Is it really the same for everybody else?
Insurer: Trupanion
By: MB
Submitting the claim through the app…
Submitting the claim through the app was easy and the claim was approved in a reasonable amount of time
Insurer: MetLife
By: BENJAMIN FEIG
Simple and easy
Just been really great and easy to work with.
Insurer: MetLife
By: KONRAD RICHTER
Not good for kitten vaccines
MetLife with preventative care only covers like 1 or 2 vaccines for a brand new kitten when in reality, the kitten needs numerous vaccines and boosters. This is ridiculous.
Insurer: MetLife
By: HEATHER EISMAN