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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Josh was knowledgeable about the pet…
Josh was knowledgeable about the pet plans, and efficient in securing a new plan for our new dog.
Insurer: Fetch
By: Alysha Nichols-Sparkman
It is always a pleasure to do business…
It is always a pleasure to do business with Metlifr p rd t insurance
Insurer: MetLife
By: Anne Gagnon
Assistants are informed
Assistants are informed, polite and efficient. I would definitely recommend and do to my friends with pets.
Insurer: MetLife
By: Molly McDonald
The person who assisted me did a…
The person who assisted me did a wonderful job.
Insurer: MetLife
By: William Bolza
Reimbursement takes a long time.
I love having 100% reimbursement with METLIFE PET, I just am not the biggest fan of how long the process to look over, approve, and reimbursement time takes.
Insurer: MetLife
By: Jaileen Galvan Padilla
Everyone I've talked to has been…
Everyone I've talked to has been friendly and helpful. I love MetLife and I tell all my friends with animal pals about you!
Insurer: MetLife
By: Cindy Aldridge
Easy to work with and Wonderful People!!!!
Every time we have a claim or issue Metlife Pet makes it so easy to do your claims and they are so wonderful to work with. If there are any issues they will notify you in a timely manner and work with you to resolve anything that comes up as quickly and easily as possible. I have never had a problem that they didn't help make right. They are a wonderful company, for multiple lines and we have trusted them for many years now and they have never disappointed us.
Insurer: MetLife
By: John
Excellent communication with…
Excellent communication with acknowledgment of the claim and processing time
Insurer: MetLife
By: Joan Labanca
Response
Very responsive to claims and good customer service!!
Insurer: MetLife
By: Orra Taylor
It takes to long to get refunds
It takes to long to get refunds. The price jump each year is way to much
Insurer: MetLife
By: Lorraine Kearney