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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claims handled fast and efficient
I like how your company keeps me well informed on the processing of my claims. You have handled all of my claims speedily and efficiently.
Insurer: MetLife
By: patricia Steinbarth
Metlife has been very helpful with my…
Metlife has been very helpful with my pet healthcare, I have always receive accurate and fast response and disbursement
Insurer: MetLife
By: JUAN
Every time I've called or went online…
Every time I've called or went online my questions were always answered.
Insurer: MetLife
By: Terri McEachrane
Reimbursed
It usually takes a long time to get reimbursed. This last time was faster. I wish it could be this way all the time.
Insurer: MetLife
By: Denise Rusher
Quick turn around for payment
Quick turn around for payment
Insurer: MetLife
By: Debbie
So prompt
So prompt! Never had a claim processed this quickly!
Insurer: MetLife
By: Susan Henriksson
I very mad with this insurance because…
I very mad with this insurance because when I broth they don’t told me I have to wait for 14 days and I ask abut this 14 days the person on the phone says I don’t have to wait because my pet is lees them one year so I went to the doctor for first time with my pet they do all check up blood work everything and they find my pet cat need to be neuter but he needs surgery on the abdomen now this insurance don’t pay me because they say was preexisting condition so I don’t recommend this insurance they just take money monthly and when they need to pay they says is preexisting condition 😡
Insurer: MetLife
By: Corina Cojocaru
Happy Customer
I have been extreme please with MetLife. The updates and information they send makes me feel they really care.
Insurer: MetLife
By: Carol Waters
Easy user interface
Such an easy process for submitting claims and receiving payment.
Insurer: MetLife
By: George T.
great customer support
Quick payment and great customer support
Insurer: MetLife
By: Marita W