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Overall satisfaction of coverage and staff.
Overall satisfaction of coverage and staff. Best coverage, no hidden items not covered, no deductible and 100% coverage.
Insurer: Trupanion
By: Dawn
Specialists for diagnosis not covered!
Part of my claim was not covered, which was disappointing. My dog has a new health issue. We went to the ER (which was covered), but at the ER, I was told to followup with a neurologist to help figure out a diagnosis. I did that, but the neurology visit was not covered. I understand that vet exams are not typically covered, but I also understand that items related to getting a diagnosis and treatment ARE covered. So how is an exam by a specialist - which was needed to MAKE the diagnosis - not covered??? It does not make sense to me. I would likely not recommend Trupanion to a friend because of this technicality.
Insurer: Trupanion
By: Ali
Hudson¡¦s Claim
Prompt payment and no problems I am very pleased with my coverage
Insurer: Trupanion
By: Jan
Response was immediate and the free month is definitely a plus.
Response was immediate and the free month is definitely a plus.
Insurer: Trupanion
By: Ana
Love the insurance
So easy to submit a claim. I like that I receive updates during the review process as well.
Insurer: Trupanion
By: Pat
The customer service is great!
The customer service is great! You pay for what you say you are going to pay. And it sure is a great help in expenses for Illness and diseases,possibly the difference in life and death of a beloved pet. Thank you so much! In fact I have added all my pets to Trupanion!
Insurer: Trupanion
By:
The young man I spoke to on the phone was most helpful in explaining your product. He helped me through registration my dog.
The young man I spoke to on the phone was most helpful in explaining your product. He helped me through registration my dog.
Insurer: Trupanion
By: Barbara
Trupanion has been easy to work with.
Trupanion has been easy to work with. hey fit into our life style and are always easy to contact with questions.
Insurer: Trupanion
By: Kathleen
Trupanion has been fantastic.
Trupanion has been fantastic. Anytime I have called, all of the support staff aft have been helpful and always get my questions answered. Claims are easy to submit and get paid very quickly. I am very thankful that I chose to insure my dog with Trupanion!
Insurer: Trupanion
By: Judith