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Always very kind
I don't know if it is always the same girl or a couple of girls, but they are always very kind. Kind, there's a word the country seems to have forgotten. Old fashioned customer service .. at times, to gently let me know I overlooked the obvious.
Insurer: AKC
By: Cindy
We love the protection provided by…
We love the protection provided by Healthy Paws. 1. It’s so easy to customize your coverage 2. The App is very easy to use to submit your claims 3. Claims are promptly resolved and paid I’ve recommended them on FaceBook Pet groups I follow when others are looking for information on Pet Insurance.
Insurer: Healthy Paws
By: Barbara
Healthy Paws have been so helpful with…
Healthy Paws have been so helpful with my dog Juni who recently went through knee surgery. Claim process were quick and easy that can be done through their mobile apps or by email. The claims are usually in process status within 2-3 business days after claims have been submitted and paid out 2-3 business days after that directly into our bank account. The premiums are affordable and it's a yearly deductible rather than per visit. I do wish that their mobile app allows us to upload invoice in pdf formats though as electronic receipts are becoming more common.
Insurer: Healthy Paws
By: Connor Phu
Claim was adjusted quickly and fairly.
Claim was adjusted quickly and fairly.
Insurer: Pets Best
By: Michael
Claims experience exceeded expectations
The coverage met my expectations. No rude surprises. Easy to complete claim. No issues. Quick auto deposit. Such a pleasant experience during a stressful time.
Insurer: Pets Best
By: Joel
Our dog Calista had to have 2 lung…
Our dog Calista had to have 2 lung lobes removed because of infection, we don’t know what we would have done if Trupanion wasn’t there to help us with this
Insurer: Trupanion
By: Brian
Monica was awesome
Monica was awesome. Knew the information accurately and quick. Pleasure to work with.
Insurer: Prudent Pet
By: Weston
Outstanding customer service when I…
Outstanding customer service when I needed it the most.
Insurer: Trupanion
By: John
Trupanion has been a source of comfort…
Trupanion has been a source of comfort to our family during stressful times when our pets have needed medical attention. With the backing of an incredible insurance policy our fur babies always got the level of testing and needed procedures to care for all of their ailments. The staff are kind and attentive in all their discussions with us and the cost reimbursement procedure is quick and surprisingly simple- payment is direct to the vet if they participate, making your out of pocket upfront payments a thing of the past. You can’t beat the value of their policy and add on supplemental riders for the peace of mind you get. I highly recommend Trupanion to all my family and friends. You really can’t compare them to any other pet insurance company.
Insurer: Trupanion Canada
By: Debbie
I love Healthy Paws insurance company
I love Healthy Paws insurance company. They have been a lifesaver for me and my dog, Tizo. Can you imagine an insurance company that reviews your claims in 24-48 hours and sends your reimbursement straight to your account a day or two after? It's true. You submit the claim online, wait a couple days and suddenly those outrageous bills seem much more reasonable. I just had an incident where Tizo became very, very sick overnight. She could have died! But fortunately I got her to a vet within a day -- and then the bills starting coming in. But Healthy Paws made it quite manageable for me. And, then, believe it or not, a week or so after, they wrote to me to ask me how we both were doing! Exceptional service, exceptional care!
Insurer: Healthy Paws
By: Anne