5
out of 5
Verified
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5
out of 5
Verified
All customers should rate all service interactions a 10/10 unless the person screwed up… then they get an 8
All customers should rate all service interactions a 10/10 unless the person screwed up… then they get an 8
- INSURER: Trupanion Canada
- POSTED: 02/10/2022
- BY:
- BREED:
- AGE OF PET: Over 11 years
5
out of 5
Verified
Always smooth experiences with Trupanion.
Always smooth experiences with Trupanion.
- INSURER: Trupanion Canada
- POSTED: 02/10/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Amazing customer service!
Amazing customer service!
- INSURER: Trupanion Canada
- POSTED: 02/10/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Very efficient and timely the only piece that I find difficult to understand is that the most important part of finding out what the pets problem is is the exam and not even a portion of the exam is covered.
Very efficient and timely, the only piece that I find difficult to understand is that the most important part of finding out what the pets problem is, is the exam and not even a portion of the exam is covered.
- INSURER: Trupanion
- POSTED: 02/10/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
This is my first experience having to claim with Trupanion for my cat's medical emergency and I have to say that the whole process has been so smooth.
This is my first experience having to claim with Trupanion for my cat's medical emergency, and I have to say that the whole process has been so smooth. The customer service has been amazing and it's been great to have my claims (multiple vet visits) processed so quickly.
- INSURER: Trupanion Canada
- POSTED: 02/10/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
1
out of 5
Verified
Trupanion denied a claim due to my 7 week old puppy chewing on leaves prior to getting insurance.
Trupanion denied a claim due to my 7 week old puppy chewing on leaves prior to getting insurance. They took comments from 2 vet visits for diarrhea from puppy food sensitivity out of context. I would not recommend Trupanion.
- INSURER: Trupanion Canada
- POSTED: 02/10/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
Verified
Trupanion has great customer service and quality coverage for my dog.
Trupanion has great customer service and quality coverage for my dog.
- INSURER: Trupanion Canada
- POSTED: 02/10/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
Verified
Customer service is great.
Customer service is great. I have never had any issues.
- INSURER: Trupanion Canada
- POSTED: 02/10/2022
- BY:
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
2
out of 5
Verified