I have had an ongoing issue with my pet and Trupanion keeps trying to bill me for additional deductibles even though in every new claim I reference the first claim for the issue when I paid the deductible.
I have had an ongoing issue with my pet and Trupanion keeps trying to bill me for additional deductibles even though in every new claim I reference the first claim for the issue when I paid the deductible. I keep having to appeal which is endlessly frustrating, time-consuming, and I keep having to involve my Veterinarian who is busy helping pets. It is making me consider shopping for new insurance for Bowie. Trupanion sounded great on paper, but now that Bowie is experiencing health issues it is proving to almost be more trouble than it is worth for $35 dollars every month.
- INSURER:
Trupanion
- POSTED: 03/06/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I have made recommendations already love your company
I have made recommendations already love your company
- INSURER:
Trupanion
- POSTED: 03/06/2022
- BY:
- BREED: Boxer
- AGE OF PET: 7 - 10
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Prompt pleasant service Always a positive experience.
Prompt pleasant service, Always a positive experience.
- INSURER:
Trupanion Canada
- POSTED: 03/06/2022
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Great App Process!
so easy to understand the policy. easy to finish the process... I would like to have a yearly-option to pay with a little discount as well... also, a veteran discount would be nice
- INSURER:
Trupanion
- POSTED: 03/06/2022
- BY:
- BREED: Aussiedoodle
- AGE OF PET: 7 - 10
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Claims are processed promptly and reimbursements also arrive promptly.
Claims are processed promptly, and reimbursements also arrive promptly.
- INSURER:
Trupanion
- POSTED: 03/06/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Quick response was truly appreciated as the total cost was high for our available income.
Quick response was truly appreciated as the total cost was high for our available income. Hopefully I filled out the proper direct deposit form so that we receive the refund quicker and the vet is willing to wait for payment from you. Overall very good.
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I like the customer service that is provided with this company.
I like the customer service that is provided with this company. I also feel at ease having pet insurance for my pets should an emergency happen.
- INSURER:
Trupanion
- POSTED: 03/06/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Simple process.
Simple process. Claim submitted by vet clinic. Notification from Trupanion came quickly as did payment.
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Whenever I have a question about my policy whomever answers the call is so helpfull.
Whenever I have a question about my policy, whomever answers the call is so helpfull. This time Kelly was great and answered all my questions.
- INSURER:
Trupanion
- POSTED: 03/06/2022
- BY:
- BREED: Terrier
- AGE OF PET: Over 11 years
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