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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The Absolute Best in the Business
Embrace is a very professional company. The claims process is the best in the business and, if necessary to speak to a representative, they are always knowledgeable and caring. The absolute best in the business.
Insurer: Embrace
By: Jean Burleson
Short Turnaround Time
From the time I submit my bill to the time I get reimbursed is less than a week and since it's usually hundreds of dollars, I appreciate it.
Insurer: Spot
By: Susan Young
Pet’s Best came through as always
Pet’s Best came through as always. I have one injury/accident prone dog but I don’t need to worry knowing that he’s covered. Thank you!
Insurer: Pets Best
By: Megan
I’ve been really impressed with Metlife!
I’ve been really impressed with MetLife Pet Insurance. They’ve always been very prompt with claims. I have a $500 deductible, unlimited limit, 80% reimbursement policy. The only issue I had is they denied a claim for medication due to allergies saying it was a preexisting condition. Well, I appealed and won because I have an exclusion in my policy if I had a previous plan with another pet insurance company where the preexisting condition was covered. Otherwise I would have given this review 5 stars. Everything else about this company is great. Easy to use website and app! Friendly and helpful customer service agents.
Insurer: MetLife
By: Jordan
Our dog was hospitalized
Our dog was hospitalized for two nights, and we received a pretty large medical bill. Spot Insurance reimbursed the cost of the coverage pretty quickly, after we submitted the required documents online. It was directly deposited into our bank account. We are very happy with their service so far!
Insurer: Spot
By: MW
Pets Best paid promptly
Pets Best paid promptly. They usually are quite prompt. If there is a delay they always contact me by email so that I know what is happening.
Insurer: Pets Best
By: Judy T.
Overall Experiance
The ease of filing a claim. Calling in is also so easy. Whenever I call in I am greeted by a representative who wants to help me. They listen to what I ask & answer my questions. My claims are paid out in a timely manner. I was referred to Pets Best. This was the best discission I made.
Insurer: Pets Best
By: Alan
I am very satisfied of handling my case…
I am very satisfied of handling my case claims thank 5 star
Insurer: Spot
By: evangeline
You never know…
We’ve had Pumpkin insurance for several years. They have always done right by us. My last dog got very sick and required a lot of emergency care. They paid the 90% with no hassle. Their customer service people are great in explaining things to you about your claim(s). I would recommend Pumpkin to any pet owner. Pet insurance is a must because you never know.
Insurer: Pumpkin
By: Rod E
I have used TRUPANION Insurance for my…
I have used TRUPANION Insurance for my dogs for a decade +. I cannot say enough how GREAT they are to work with! My plans are very reasonable and I have never had a problem getting a claim reimbursed. I highly recommend TRUPANION to everyone!
Insurer: Trupanion
By: Barbara Lee Jefferson