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Communicate by email more than calling.
Communicate by email more than calling. Not as personable.
Insurer: Trupanion
By:
Ease of enrollment
Ease of enrollment and contacting trupanion.
Insurer: Trupanion
By:
Enrollment
Enrollment was very easy and straightforward.
Insurer: Trupanion
By:
Every time I call the employee is always very kind and they always ask how my dog is doing and they know his name it makes the experience very professional and personal.
Every time I call the employee is always very kind and they always ask how my dog is doing and they know his name it makes the experience very professional and personal.
Insurer: Trupanion
By:
Everyone has been very helpful and courteous.
Everyone has been very helpful and courteous.
Insurer: Trupanion
By:
Excellent customer service
Excellent customer service
Insurer: Trupanion
By:
Fast claim processing
Fast claim processing
Insurer: Trupanion
By:
GOOD SERVICE !
GOOD SERVICE ! GOOD PRICE !
Insurer: Trupanion
By:
Great company great service friendly people.
Great company, great service, friendly people. But I'm concerned at the price increases lately.
Insurer: Trupanion
By:
I have received great service and quick responses on my invoice submission.
I have received great service and quick responses on my invoice submission. Claim results are easy to understand. When I call, a live person answers and that is a big deal these days! Excellent customer service!
Insurer: Trupanion
By: