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Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Because of my interaction and experiences dealing with Trupanion customer representatives.
Because of my interaction and experiences dealing with Trupanion customer representatives.
Insurer: Trupanion
By: Queen
Because it took me 2 hours at the veterinarian to get my claim handled.
Because it took me 2 hours at the veterinarian to get my claim handled. I was on the phone with AJ from trupanion and he was very helpful. He stayed on the phone with me while speaking with the girl at the check out, at my vet. We got disconnected and I called back and was put on hold for 30 minutes and then disconnected again. I called back again and was once again put on hold. After 20 minutes I was dropped again. I did not call back. There was total Chaos and total miscommunication from the veterinarian office to Trupanion. Its like this everytime I bring my dog into be seen. Not sure on which end the lack of efficiency and communication is coming from... The Vet or Trupanion. I am very disappointed and frustrated with all of it. Its almost worse then my personal health care system for humans.
Insurer: Trupanion
By: Tamara
Answered all my questions
Answered all my questions
Insurer: Trupanion
By: Vickie
Such an easy online claims process!
Very straightforward process, fast processing, good explanations. I wish filing claims for the rest my family’s medical issues was this easy.
Insurer: Nationwide
By: Barb
Getting spot pet insurance,for my…cat,Liza.
Getting spot pet insurance,for my cat.was easy and hassle free,plus Cesar Milan is on the board of directors at spot pet insurance, and Cesar Milan is definitely trustworthy.
Insurer: Spot
By: Barbara Walker
Excellent , service and response
Highly recommend healthy paws , great customer service
Insurer: Healthy Paws
By: Tonya
Always Reliable
My mind is at peace knowing that Nationwide Pet Insurance always has my best interest. I never feel like i'm being "jipped" by them. Claim process is easy and the customer service is good.
Insurer: Nationwide
By: Miranda
Quick accurate excellent service
I am extremely satisfied with your service
Insurer: Nationwide
By: April