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Hi Jen,Thank you so much for checking on Katy!!! She received exemplary care at the Valencia Veterinary Center. Dr Grewal and his staff are amazing. Katy has responded well to the treatment plan and we will be finishing the medications today. She is back to being her exuberant, happy self. I can't say enough wonderful things about Healthy Paws insurance. Knowing Katy has 90% coverage for accidents and illnesses gave us peace of mind in pursuing the best possible course of treatment for her without worrying about an astronomical vet bill. The prompt response by your staff in processing the claim ensures we will be able to pay our credit card bill in full when it is due in a few days. Healthy Paws helped make a horrible situation much less stressful so we could focus our energies on helping Katy recover rather than stressing out over astronomical vet bills!! Sincerely, Bess & Chuck Knight

My cat Nia was very sick for a couple of days and the doctor had to do blood work, xrays a battery of other tests to see what was wrong, without Trupanion I would not have been able to do all the tests because the cost of the visit would have been close to 600 dollars. My vet was able to get a preauthorization from Trupanion and treat my cat, the cost to my was only 118 dollars.

My cat Nia was very sick for a couple of days and the doctor had to do blood work, xrays a battery of other tests to see what was wrong, without Trupanion I would not have been able to do all the tests because the cost of the visit would have been close to 600 dollars. My vet was able to get a preauthorization from Trupanion and treat my cat, the cost to my was only 118 dollars.

I signed my puppy up for pet insurance after my last dog Leo cost me thousands of dollars at the vet with his various, ongoing health problems. I lost him to cancer on March 17th and signed my puppy up the next day, because I swore I would never put myself in that situation again, where I couldn't afford to do whatever medical treatment was available for my dog because I couldn't afford it. I shopped around and by a stroke of luck, found Healthy Paws Pet Insurance, took a risk and so far it turned out to be one of the best risks I have taken in a long time. My puppy Midas has severe allergies and was biting himself raw, the dog seriously had bald spots all over his body and was driving me crazy because nothing that I did helped. I have now been to the vet three times regarding this condition and have filed three claims with Healthy Paws and they are amazing. Other than the items that are not covered which are clearly laid out on their website, they have reimbursed me for everything! The reason I am writing this review now is because I just emailed them my 3rd claim and ten minutes later, they emailed me back saying that they processed my claim and are reimbursing me the full 90% of my bill. The cost is only $30 a month for 90% reimbursement and they DO NOT look for reasons to deny your claim. They are the best insurance company I have ever dealt with and I keep waiting for them to start acting like an "insurance company" and do something shady and they haven't. They are great

Our dog-baby Rambo recently had a string of bad luck -- ear infection, tumor removal, and a terrible accident where he cut himself badly -- all in the span of two months. Poor little guy was pretty beat up, and it was a very stressful time for our family. But the one thing we never had to worry about was his insurance coverage from Trupanion. They are simply the best. We feel like they genuinely care about the health and happiness of Rambo. They keep us up-to-date on his claim statuses and they are always helpful when we call with any questions or concerns. We would never consider using another insurance provider -- in fact, we try to recruit all the other dog owners on our street to sign up with Trupanion. Great job to every one of the employees there.

Our dog-baby Rambo recently had a string of bad luck -- ear infection, tumor removal, and a terrible accident where he cut himself badly -- all in the span of two months. Poor little guy was pretty beat up, and it was a very stressful time for our family. But the one thing we never had to worry about was his insurance coverage from Trupanion. They are simply the best. We feel like they genuinely care about the health and happiness of Rambo. They keep us up-to-date on his claim statuses and they are always helpful when we call with any questions or concerns. We would never consider using another insurance provider -- in fact, we try to recruit all the other dog owners on our street to sign up with Trupanion. Great job to every one of the employees there.

Our Bassett Hound puppy Otis had to have emergency surgery. Lucky for us my wife and I decided on Healthy Paws for our pet insurance. The medical bills were over $2,000. Healthy Paws was excellent in their service. The claim was handled quickly and professionally. They even followed up to see how Otis was doing. I cannot say enough good things about Healthy Paws. Best decision I ever made. Nick and Linda

I am so very thankful that I went thru all the trouble to sign up and figure out the workings of pet insurance. It was difficult and occasionally confusing to figure out which policy to choose, deduction amounts, coverage percentages, etc. It is Very, Very important to figure it all out ahead of time, before you actually need pet insurance and then it is even more important to "dot the i's and cross the t's" of your policy-- make sure that you do everything that the insurance company asks for, in the time period that they require it. All of these seemingly unimportant details(annual full wellness checks, orthopedic report cards and so on) are crucial to you receiving a payment if and when you need it. If you do so, you will be well rewarded if and when you need pet insurance. My sweet dog Lili tore her first ACL before she was 3 years old (the right leg). I was able to get the best care for her, to research what was best possibilities were for her and then to have the surgery done with a remarkable surgeon, Dr. Farese at the VCA in Rohnert Park-- all thanks to Embrace Pet Insurance. Then, after 2 months of completely healing Lili's right ACL, she tore her left ACL 2 days later. They tell you that there is a 60-80% chance that they will tear the second ACL but not generally this quickly, especially for a young, vibrantly healthy dog. She was only then beginning to take 20 minute walks on a leash, when she tore her left ACL and she wasn't even able to put her left

Our Vizsla was diagnosed with IMHA (blood disorder) @ 5+ yrs. old. He went downhill very fast so we took him to Iowa State Llloyd Vet. School. They were great. He wasn't responding to the 8 blood transfusions. After 3 weeks, his spleen was removed and he turned the corner...so we thought. Biopsies came back and it showed that he had cancer of the worst kind. This is the part to be wary of. Initially pets Best covered this as IMHA and in most cases, the dog would not have survived long enough to know that he had cancer. Instead, due to the great dedication (ours and Lloyd Vets) he survived to find he also had cancer. Even though I and the Doctors have sighted a dozen studies which show you can have cancer and not have IMHA, or vice versa (they are 2 separate and distinct diseases) they chose to lump them together and cover it as one. Kind of like saying the flat tire in your car caused your engine to quit working. It is due to this, I can not recommend them. I have had VPI early on when they were just about the only game in town years ago. We switched to Pets Best and were happy with them until a disastrous issue like ours came up. But that's why you have insurance...for the unexpected and they weren't there for us. Now, I will seek insurers who have no maximums such as Healthy Paws in Seattle.

I was totally surprised at the ease, speed & courteous actions of Your staff for My first claim on both My Australian Shepherd & Black Labrador.