208,706+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,706 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It's great but only when it works
It's great when it works. They will try to get out of covering anything. My dog had an issue with regurgitation when he was a puppy in 2015. Regurgitation is very different from vomitting - regurgitation is passive, vomitting is active. He had an inflamed esophagus after being under anesthesia. But now, anytime my dog has ANY issue with his GI tract, they deny the claim saying it is a "pre-existing condition" because my dog had regurgitation in 2015 during the 30 day waiting period. I'm sorry Trupanion, I have to fight tooth and nail to get him covered for anything GI tract related because he had an issue with his stomach at one point and it happened to occur during the 30 day waiting period?! I work in healthcare - VOMITING (even if it was, which it was not) is not a CONDITION. It is a SYMPTOM of MILLIONS of different things. Pancreatitis? Denied because he puked when he was a puppy. Acute vomitting? Denied because he puked when he was a puppy. Ridiculous. We pay for insurance for a reason, but having to fight and get the vet to challenge the outcome for every single time I take my dog to the vet when one of the symptoms is vomitting is getting old and tiresome. Of course the issues with his GI tract now, 5 years later, are not the same ones when he was a puppy. Use some common sense trupanion and save time for yourselves, me and the vet.
Insurer: Trupanion Canada
By: Jenna
I'm so lucky to have chosen the best pet insurance company
My company had an option for pet insurance and I decided to look into the reviews of Nationwide pet insurance. I was impressed with their reviews and how their coverage worked. In the past, and not thru my company insurance, it seemed like most companies covered pets until they got older. That's the easy way out for any company. They take your money because they take the least amount of risks. Nationwide has been wonderful. My vet found a lump on my dogs leg and if I had not had insurance i don't think i would have been able to afford to have it removed. My sweet baby girl is doing good and every day with her is a blessing. I would recommend Nationwide to everyone - family, friends and strangers - Much love and appreciation to this company and it's employees.
Insurer: Nationwide
By: Cindy
High Premium Increase
Overall I found Healthy Paws customer service courteous and the claims process was very easy; however, I found it strange that when I submitted a claim, only the percentage of the claim that equaled my reimbursement percentage was applied towards my deductible. For example, if I chose a 90% reimbursement rate after my annual deductible was met, then only 90% of the total amount of my claim was applied. When I questioned the company about this calculation, no one (even management) could provide me with an answer as to why. In my 3rd year of coverage, my premium jumped 25% with no warning. That was the last straw for me.
Insurer: Healthy Paws
By: Leisa
Trupanion Saved My Dog
Claim was settled and paid out in 48 hours over Christmas. They were so supportive and helpful and it was easy to submit a claim for review. Trupanion saved my dog.
Insurer: Trupanion Canada
By: Rebecca
Fast and easy.
Fast and easy.
Insurer: Trupanion Canada
By: Julie
Satisfied customer!
This insurance is a cushion for the unpredictable, and having had many of them over the years, one can never be too careful. Our dog had pink eyes, and the medication is covered. :-)
Insurer: Trupanion Canada
By: Charlene
Very helpful reps very consistent with answer but reply time can be slower
Very helpful reps very consistent with answer but reply time can be slower
Insurer: Trupanion Canada
By:
Very grateful for covering my little dog's treatments!
Very grateful for covering my little dog's treatments! Great coverage! No longer need to worry about the expense to keep is eyes healthy.
Insurer: Trupanion Canada
By: Michelle
MH
My vet now has the instant option for ongoing conditions and it's really nice
Insurer: Trupanion Canada
By: Mallika
Wonderful company to deal with
I put my claim in for my cat they approved my vets estimate and they paid my vet and did my part no problems everything was easy and everyone at trupanion was very helpful and friendly
Insurer: Trupanion Canada
By: April