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Everyone at Trupanion shows real compassion for the needs of my cat. They were pleased to be able to help with the financial burden of saving the life of my cat. And even sent follow-up emails inquiring about her progress! The former insurance company's only concern was finding reasons for not paying claims. I'll never go back and highly recommend Trupanion for their empathy, compassion, and financial support in times of need. Our bill was $2344. Trupanion paid $2023. Our sincere thanks to Jenn Lach and the Trupanion staff.

We've had a Healthy Paws policy for our 9-year-old shih tzu since adopting her from a shelter two years ago. Given how little we knew about her health history and the severe neglect she had experienced before being rescued, we thought pet health insurance might be a good idea. It turned out to be a lifesaver. If it weren't for Healthy Paws, we would have faced veterinary bills in the high four digits as we got to the bottom of our dog's health issues. Healthy Paws paid all claims within a few days. When I called to verify coverage for some of the more expensive procedures, our claims manager was both knowledgeable and compassionate. I can't remember the last time I cried on the phone with a claims manager at my own health insurer...but the sympathy and professionalism I received when talking to staff at Healthy Paws was just amazing. They're top of the line. Within the last month we submitted a claim to Healthy Paws that included charges for a series of procedures -- some covered by our policy, some not covered. Within one business day, Healthy Paws had sorted through the many charges on the invoice and was processing a check for us. They even emailed a few days later just to see how our shih tzu was recovering. If Healthy Paws covered humans, I'd sign my family up tomorrow.

Very thankful to have ASPCA pet insurance for several years. Have had occasion to use it during this past year, and it is very fair. Simple to process claims. Very helpful. Reps also helpful when called. Highly recommended.

I purchased Embrace and Embrace Wellness for both of my mini Aussies just a couple of weeks ago. Last week I took them in to get microchips and to get Trifexis for one of them. I faxed the claim on 6/1 and today, 6/7, I have received an email telling the claims have been processed and I will receive a direct deposit for full, yes FULL, payment for all services within two buisness days.

I am so happy I decided to purchase Embrace Pet Insurance for my dog when he was a puppy - I get refunded 80% of nearly all of his vet bills, plus $200 of wellness refunds every year (that cover things like his annual checkup and shots). After the first instance where my pup got sick and I had a $1,200 vet bill to pay, I knew buying Embrace Insurance was well worth it! On top of that, they issue the refunds super quickly after I submit his claim... often within a few days! I'd recommend this pet insurance to anyone with a furry loved one!

We have our dogs and new new kitten covered with pet secure. We have always had our claims paid within 2weeks from submitting forms. We have had no problem at all with this company, and, see having pet insurance as an expected expense in pet ownership. The relief to know that any accident or illness will be covered, and, that we will never have to worry about where funds will come from to help our animals is well worth the premiums we pay. The preventive coverage is extremely important to us as well.

It's pretty good I just started this insurance. And it's good no problems until now they email you about any info about your insurance if anything is covered and stuff like that

The best pet insurance ever! That's why I said embraceable. I gave your company name and phone # to two other "parents" when I was recently in with my dog for his 2nd root canal. Your communications have been prompt and always courteous and concise. Your company is simply the best!

i am pleasantly surprised at how quickly and efciently my two claims were processed and paid. i never expected such great service.

i am pleasantly surprised at how quickly and efciently my two claims were processed and paid. i never expected such great service.