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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Paid Claims
Trupanion pays their claims in a timely manner which is greatly appreciated.
Insurer: Trupanion
By:
The claims experience is positive
Very easy to submit a claim and very fast turn around.
Insurer: Trupanion
By:
Very efficient and customer friendly.
Very efficient and customer friendly.
Insurer: Trupanion
By:
Pleased we have pet insurance!
Very smooth. Happy the claim was handled in a timely manner. Submitted invoices and within a week, I was reimbursed a certain % of the claim and was pleased with the result. Glad to have made the decision to get pet insurance.
Insurer: Trupanion
By:
Great coverage and a wonderful staff
We really appreciate the good folks at Trupanion. Their customer service is tops, and there staff are always so helpful. We had our dog Rusty insured with them since 2013. Rusty developed a serious medical condition and at 15-1/2 he passed away. There were some expensive medical bills left as a result of his illness. Trupanion paid all the claims that were covered under the policy, without putting us through any unnecessary stress. We highly recommend Trupanion and will use them again.
Insurer: Trupanion
By:
Very Grateful to Trupanion.
When we brought our 8 week old pug puppy to the vet. for routine exam our vet highly recommended trupanion insurance to all his dog owners. When our young pug turned two years old he developed and illness that required three expensive surgeries. We were greatly saddened by our companions condition and his surgical needs, but trupanion was excellent. With many many medical bills trupanion was extremely responsive and kind. I would highly,highly recommend them and it was a pleasure doing business with them during a very very difficult time for us and our pet dog.We are grateful to trupanion.
Insurer: Trupanion
By:
Your people are helpful polite and prompt in dealing with our claim.
Your people are helpful, polite and prompt in dealing with our claim. Thank you. Rose Chantal-Kobus
Insurer: Trupanion
By:
always helpful and any claims done easily and quickly
always helpful and any claims done easily and quickly
Insurer: Trupanion Canada
By:
Longtime Trupanion User
Amazingly fast.
Insurer: Trupanion Canada
By: