209,231+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,231 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank Goodness for Embrace Insurance
Our Golden Retriever, Skye, was diagnosed with Lymphoma last month. We were shocked. I contacted Embrace to see what would be covered and they were able to push through a pre-certfication for me so that I was able to meet with the oncologist with the knowledge and confidence that we could afford treatment. Skye has received 3 chemotherapy treatments and is currently in remission! Each claim has been paid very quickly, usually in less than a week. Thank Goodness for Embrace Insurance for helping to make a stressful situation much easier.
Insurer: Embrace
By: Karen
Best Pet Insurance Out There
I've had Healthy Paws insurance for my three Cocker Spaniels for over four years. They are all seniors. One of my dogs had ACL surgery on both legs when he was younger and Healthy Paws covered the expensive surgery thankfully. The same little guy has now been diagnosed with cancer four years later and they are paying for the lion's share of the expenses as we go. The claims process couldn't be easier. The checks come in a very timely manner. And when I have talked with customer service people on the phone they are people who have been selected for their ability to convey empathy because they are also pet people and they get it. This is a great company.
Insurer: Healthy Paws
By: Anne Palmer
Be prepared for high rate increases for no apparent reason
We've had Healthy Paws coverage for the last 10 months for our 1 year old lab. During that time our dog has been healthy and we have received no benefits from the coverage. Healthy Paws just sent us an email for our policy renewal. They are raising the premium 29%. That's outrageous, and let me repeat that we never received any money from them. It's not like they were losing money on us. Seems they offer a lower price for new business and then jack it up on year 2.
Insurer: Healthy Paws
By: Spencer
A Light in Our Darkest Moment
After finding out that our gsp needed emergency abdominal surgery, our hearts were breaking for him and on top of that, the inevitable stress and panic of how we were going to pay the bill sank in. Within the same hour that I contacted HealthyPaws about coordinating with my vet to cover their portion of the bill up front instead of me paying out of pocket first, they called my vet and set everything up. I didn't have to do a thing. The next day, we picked up our sweet boy. I had never been so excited to see a vet bill like I was that morning. We only owed our 10%- everything else was paid already. I cannot thank HealthyPaws enough for the coordination and rapid response that they had in helping us take care of this. Knowing that we did not have to stress about the bill or how we were going to pay it made us able to just focus on Murphy and making sure he was going to be okay. Everyone acted so quickly- they were all on the same page and it was just fantastic.
Insurer: Healthy Paws
By: Chelsea
Awesome job Figo!
I am very impressed with the speed and ease of working with FIGO
Insurer: Figo
By: Susan
Great insurance company
Great insurance company. Kept me updated throughout my claims process and reached out to my vet directly instead of asking me to do it. Highly recommend!
Insurer: Pets Best
By: Kristi Pritchett
Super customer service and very friendly
Excellent!
Insurer: Pets Plus Us
By: Rayna
Cheap for Reason
Cheap for Reason. These people deny everything, claiming pre-existing conditions. I recommend Pet Plan - I have my other pets on PetPlan and they are fantastic. Our vet made notes 9 months ago on our puppy that we were not aware of. Based on this Trupanino denied the claims. Our puppy died and now we are also out $3K. (not to be petty)
Insurer: Trupanion
By: David Chance
Pleasant experience
I have had my pets insured with the ASPCA for a few years. I have not had any problems getting my claims paid. When I have called with questions, I have gotten helpful responses by friendly customer service reps. They even sent me a card after I lost my Salem.
Insurer: ASPCA
By: Julia Hughes