209,231+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,231 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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AVOID! AVOID! AVOID! AVOID!
Complete SCAM! I was only with this place for 3 months and it was an absolute nightmare. My dog had a UTI last year and received treatment for it. She then got an allergic reaction to some food she was on and was given a steroid. This induced another UTI and was given medication and well as a powder to prevent diarrhea. I spent over $600 in this time frame and was ONLY reimbursed for $133. First I had called to see why the claim was taking SO long and they had told me they needed more information, which I wasn't aware of because I received no call whatsoever( This could have sped up the process by weeks). I spoke to multiple people and every time I spoke to them it was a different story. I am so disgusted by the way this place runs their business. They will not cover the UTI and other medication because she has had one UTI before and won't cover the diarrhea meds because the food she was on was giving her a bit of constipation, so this was ruled as a gastrointestinal issue that was pre existing.. SHE DOES NOT HAVE A CHRONIC UTI ISSUE. IT WAS ONLY BECAUSE OF THE MEDICATION SHE WAS ON!!! I gave this place the benefit of the doubt despite the HUNDREDS of bad reviews on them and I was of course, led to disappointment. I will/would never recommend this place to anyone EVER! Please save your money and DO NOT GET INSURANCE THROUGH HERE. THERE ARE MANY MANY MANY MANY LOOPHOLES!!!
Insurer: Petsecure
By: catherine
They have paid for everything I have…
They have paid for everything I have expected them to pay without much hassle. The only thing I would change is the speed. It could be a bit faster.
Insurer: ASPCA
By: Mary O. Murphy
My claims have been paid fairly and…
My claims have been paid fairly and punctually. My one complaint is that the premium rises too much each year and the difference in premium between $5000 and $10,000 of coverage is not proportionate
Insurer: ASPCA
By: Arnold Socol
Best Decision Ever
We’ve had such a pleasant experience with healthy paws. My pup recently had major surgery due to a torn ligament and Healthy Paws made it so easy for her to the care she needed without us having to worry about money. As any pet parent, I would do absolutely anything to make sure my dogs are healthy and happy, and I can do just that with Healthy Paws. I cannot stress enough how important it is to protect your babies, I highly recommend this company.
Insurer: Healthy Paws
By: Brenda
I got my dog as a rescue that had been…
I got my dog as a rescue that had been abused. This dog is the love of everyone he meets. I have more in him than my new car and is worth every penny. ASPCA insurance has made it it possible to give this animal a good quality of life with love from his owners and attention to his health. Thank you
Insurer: ASPCA
By: Robert Hillstrom
While I was taking the survey I hit the wrong key & couldn’t correct it. Sorry
Love Pets Best Inc. don’t know what I would do without it.
Insurer: Pets Best
By: Betty
Great customer service
Great customer service! Agents are friendly, informative and very helpful! The coverage and the mobile app are great!
Insurer: ASPCA
By: Laurie Howell
I am so grateful for Pets Best
I rescued a dog from the local shelter in October 2019 and immediately signed her up for pet insurance. In November 2019, while out of town for Thanksgiving, she got very sick and was rushed to an out of town vet. Pets Best reimbursed the claim within 45 days. On December 27, 2019, she developed bacterial pneumonia and was rushed to the ER and then to a regional specialist hospital. The bills reached over $6,000 in less than 48 hours. My sweet girl was euthanized within 2 months of rescuing her and I called Pets Best to let them know. I submitted a claim having no hopes they'd reimburse after only paying on the policy for 2 months. Today I received an email letting me know than 90% of Charlie's medical bills will be reimbursed. Several people have mentioned in their reviews the length of time it took to be reimbursed. I figured out early on that if I submitted the medical records along with the invoice it cut the time in half. I have a new rescue dog and immediately signed him up with Pets Best. I could not be happier with this company or the customer service I received when speaking to them on the phone.
Insurer: Pets Best
By: Amy
Both of my pets had problems this past…
Both of my pets had problems this past month. I filed my claims and it was the easiest thing I have done. They have always given me the chance to give my furbabies the best care possible
Insurer: ASPCA
By: Dawn