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This is the first time we have had pet insurance and it's been an excellent experience so far. We are using the Wellness option and our first check was received within 10 days of the visit. The communication, documentation, and follow up have been great. We have also had to call on a few occasions and have gotten to a live person very quickly, a welcome change to most customer service calls we make.

After initial review of pet hx, payments come little Delay.

After initial review of pet hx, payments come little Delay.

I recommend getting Embrace because you just never know what can happen to your loved pet. My female 9 year old lab had urinary tract infections for over a year and finally she had to have surgery to correct the problem and Embrace helped us financially. It was so nice to have help with an unexpected expense.

I was hesitant to sign up for pet insurance. I've heard some horror stories about various companies. I did my research and decided on Healthy Paws. I got the policy for Ajax May 2013. Two weeks ago I had to rush him to the ER with a fever of 104. Tests confirmed pancreatitis. Five days later another rush to the ER with severe gastroenteritis as a result of the pancreatitis. This time he stayed overnight. After 2 ER visits and a vet visit he is finally better. During all of this I never had one problem with claims submission or payment. Healthy Paws paid my claims as soon as they were submitted! Within 24-48 hours I had a response and received confirmation that the claim had been processed and payment was on the way. I can't tell you what peace of mind having this policy has provided me. It is the best thing I could have done. I love this company!

All of us in our family who own dogs have Healthy Pet Insurance. We started with VPI, but soon realized that was not the company for us. Our dog, a 7 year old female Cavalier, has many health issues, including diabetes. Healthy Paws has been wonderful in paying our claims for 90% of the cost of vetsulin, needles, and her many meds. We have been very happy with our decision to use Healthy Paws Insurance.

my dog daisy saved my life, literally, so she is very special to me. when i shopped around for pet insurance i was a bit skeptical. Embrace has made a believer out of me. fast personal attention, quick service, friendly, caring and lightning speed processing of claims! if you dont insure your loving pet with Embrace you are wasting your time and your money! thanks to the Embrace team you rock!

This company is amazing in responsiveness to claims, I wish I'd found them before I enrolled with another company. I'm so glad I switched to them. I faxed the claim information and got my eob email 2 hours later. This is my second claim for Trevor and both experiences have been so easy, they are excellent. I've referred others to Healthy Paws, I just can't say enough positive things about their customer service. And helping homeless pets is a bonus.

When I came home and found one of my precious "babies" (cat) limping and knuckling horribly, the ASPCA insurance and the people who work with it, were professional, nice, understanding and very helpful in being able to use the pet insurance. They walked me through the steps needed to file a claim and gave useful tips on what was needed to make a "speedy" claim.

I have made several claims on different dogs and so far they have found a way to deny each one.