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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Perfectly satisfied.

Easy to file claim form, prompt response from the company, check arrived rapidly.
  • INSURER: Embrace
  • POSTED: 09/05/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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7

out of 10

take to long for claim processing

HI - I like the company overall- the only complaint I have is that they say ten business days to process a claim and I had never had a claim processed in that amount of time- so I would encourage them to be honest about the time to process claims- to say it is ten business days is not true- it is at the least fifteen business days
  • INSURER: Pets Best
  • POSTED: 09/05/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Best pet coverage I have found

With my previous cat (who died in 1993) I had tried other pet insurance companies, but I always had to pay a co-pay and they didn't cover many of the bills I had submitted for payment. I signed up with ASPCA Pet Insurance in 2006 and am extremely glad that I did. Last year I took my cat to a "cat" groomer that I thought would be a good place to go (I checked on the internet and it had several stars as a rating. I had taken my cat to the groomer in May and by Memorial Day weekend (a couple of weeks later), my cat had become very ill (he was falling down, plus his third eyelid was showing in one eye). This had happened on Sunday so, of course, the pet hospital where my cat's vet was was closed. Fortunately, there is a Pet Emergency center near where I live, so I took my cat there and was told he had "Horner's Syndrome" (the symptoms can last for 6-8 weeks), which they did. Over the time that my cat was ill, his medical bills came to over $1,500.00 and ASPCA Pet Insurance paid over $800.00 of that.
  • INSURER: ASPCA
  • POSTED: 09/05/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Embrace gives me peace of mind!

I feel very confident that the people at Embrace care about animals in general and my son's dog Bowser in particular almost as much as we do! Excellent customer service from everyone we have dealt with. I know they Will promptly take care of any future claims we file, as they did with the first claim.
  • INSURER: Embrace
  • POSTED: 09/05/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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3

out of 10

Didn't help

I paid into the policy for two years for my dog and the first time I put in a claim they claimed that they didn't receive my claim form eventhough when I faxed it I got confirmation of it going through. When I tried to get in touch with them I left message after message and no one called me back. When I moved to Canada from the States I need to switch policies and was told someone would call me to discuss it and it's already been over a month and no one has called. I'm shopping around for another insurance company.
  • INSURER: 24PetWatch
  • POSTED: 09/05/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Claims Paid - No Questions Asked!

After my puppy ate two rocks we determined that pet health insurance might be a good idea and believe me, it was! We have had to file claims for two additional "events", and one claim was more than what we spent to have the rocks removed - with three different providers. Pets Best took care of everything and paid just like they said they would!
  • INSURER: Pets Best
  • POSTED: 09/05/2017
  • BY:
  • BREED: Labradoodle
  • AGE OF PET: Under a year

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10

out of 10

Excellent .

This was my first claim on my first policy with Embrace.Customer service was excellent--I faxed in my claim form and promptly received an email confirmation. The claim was processed quickly and reimbursement was completely fair. The policy is readable and reimbursement is based on regional costs. I have just renewed my policy for another year.
  • INSURER: Embrace
  • POSTED: 09/05/2017
  • BY:
  • BREED: Cavalier King Charles Spaniel
  • AGE OF PET: 1 - 8

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1

out of 10

Company has ridiculous pre-existing clauses.

This company does not cover ear infections for a cocker spaniel if the cocker spaniel has had an ear infection in the past year. So unless you get the inusrance with the puppy, you aren't covered. I bought my dog at 6 months. It is totally unreasonable, as they know that all cocker spaniels are prone to ear infections and will have them more than once a year. I bought the $65 covereage so I would not have to think about anything and ended up paying for every vet visit. If this is how they operate, then it is NOT a good company.
  • INSURER: Pets Best
  • POSTED: 09/05/2017
  • BY:
  • BREED: Cocker Spaniel
  • AGE OF PET: 1 - 8

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10

out of 10

So glad we decided to try it!

I was always skeptical of pet insurance, however my husband and I have what you would call bad luck so with our new dog we decided to try it. After thoroughly reviewing all pet insurance companies, policies, premiums, we decided to try Pets Best. We haven't looked back. They have done everything they say to do, and we have been very happy. I keep a very detailed spreadsheet of our vet expenses and what Pets Best reimburses us, and we have more than "made out" in the year & half we have been with them, including deducting two full years of pet insurance since we pay the full year up front. We have had multiple claims with Pets Best from lump removal, to pneumonia, to overnight vet care and everything has been handled wonderfully. We are very thankful for them!
  • INSURER: Pets Best
  • POSTED: 09/05/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Under a year

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10

out of 10

Embrace was there for me and my pug, Cassie

My pug, Cassie has been pretty healthy until one day she was very ill and had a high fever. It took quite a few tests and days at the vet to figure it all out. I worried about Cassie but didn't worry about what it was going to cost because I knew I was in good hands with Embrace! I was reimbursed and will always have insurance with Embrace! Thank you!
  • INSURER: Embrace
  • POSTED: 09/05/2017
  • BY:
  • BREED: Pug
  • AGE OF PET: 1 - 8

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