154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

January 17, 2021

Prompt

prompt payments on claims

Insurer: Trupanion

By:

Useful
January 17, 2021

Able to answer my questions efficiently and was very friendly.

Able to answer my questions efficiently and was very friendly.

Insurer: Trupanion

By:

Useful
January 17, 2021

Alan was an amazingly helpful rep and I'm seriously thankful for Trupanion.

Alan was an amazingly helpful rep and I'm seriously thankful for Trupanion.

Insurer: Trupanion

By:

Useful
January 17, 2021

All of Trupanion’s associates are so very warm!

All of Trupanion’s associates are so very warm!!!! And nice.

Insurer: Trupanion

By:

Useful
January 17, 2021

Easy to communicate with your employees friendly and helpful.

Easy to communicate with your employees, friendly and helpful. Quick turn around on claims filed as well.

Insurer: Trupanion

By:

Useful
January 17, 2021

Straightforward

Easy to speak to someone and form was also easy and straightforward to fill out!

Insurer: Trupanion

By:

Useful
January 17, 2021

Effortless

Effortless, my vet had my policy information and my claim was taken care of on the spot.

Insurer: Trupanion

By:

Useful
Verified January 16, 2021

Easy!

Incredibly easy! This was the easiest claims process, great app and customer service. Fantastic safety net, came in handy in huge way when pooch ate part of a blanket.

Insurer: Trupanion

By: Lisa

Useful
January 16, 2021

Great customer service, super fast claim approval and reimbursement

Love these guys - a no nonsense plan that covers everything I need it to (90% of), with a one time annual deductible (not calendar year, mind you), and that doesn't have any limits on the max $$ back based on the "issue". A quick snap of the bill, within 24-48 hours the claim was processed and a check in the mail days later. And, the monthly premium is very industry competitive - I did shop and compare plans. Keep up the great work Healthy Paws. Tucker and I feel reassured having you by our side.

Insurer: Healthy Paws

By: Rob

Useful
January 16, 2021

I have a Shiba Inu and signed onto…

I have a Shiba Inu and signed onto Pet's Best when he was 3 years old. He had crystals in his stomach which of course are considered a pre-existing condition. Since that time , he is now 7 yrs. old ... they have found a way to get out of every claim submitted. Last claim was for an illness non-related and emergency visit and they rejected it two months later because it MISSED the deductible by $4.00. Are they kidding? I have a $250.00 deductible and they have never paid anything worth what I pay in fees every month for their best plan. Unless my dog gets some horrible disease, and I am afraid that they will find some bizarre reason not to pay, I will be looking for another insurance company. They are the worst.

Insurer: Pets Best

By: Donna Jessica

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