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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Excellent Company!

I admit I was skeptical about pet insurance. I had heard many horror stories about people paying for years and receiving only a pittance for major surgeries. Nonetheless, I did some research and decided to go with Embrace. I recently had to take my 9 year old dog in for surgery to remove a lump. I line in New York so it was very expensive, about $2,200. I thought I might get reimbursed for $500. I was literally shocked to find that I would be receiving almost $1,600 from Embrace. I have been recommending Embrace to all my friends and am happy to write this review.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Excellent response time,caring correspondence

My first claim on my new puppy was the best way to experience Embrace. The response was timely,professional,and was more than I expected. I would reccomend Embrace to anyone with pets.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

not worth it

Until I cancelled, I had repeated problems with declines for pre-existing conditions that did not exist. Ex. a decline for my dog's x-ray for a pre-existing shoulder injury - he did not have a shoulder injury. Another one - decline for vaginal infection as a pre-existing condition when her pre-existing condition was a bladder infection. Vet had to send corroborating info on every single claim, including clarifying the difference between a vagina and a urethra!! Compared to what I paid for 5 animals, they paid virtually nothing.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Great customer service and follow-up

I signed up with Pets Best around the first part of the year when my new dog arrived in January. Your insurance company was recommended by my vet Glenn Craft, Laguna Niguel, CA. My intention was to avoid filing a claim at all costs unless a major medical problem occured with my dog Darby. Unfortunately, the dog managed to swallow a chunk of rubber that became lodged in her intestine and required immediate emergency surgery and generated a knock-out vet bill. I decided to file two claims with Pets Best for the event. I have to tell you that I was totally impressed with your prompt response in reimbursing me for expenses. Pets Best did exactly what it said it would do with no questions. Everything was straight-forward with no complications. Great customer service Pets Best!!! I wish I could say the same about most of the other businesses I deal with on a day to day basis. I referred a co-worker to your company. He liked what he saw on your website and signed up. Thank you very much. I hope to never file a claim again but it's good to know I can count on Pets Best. Ron Davis Laguna Niguel, CA
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Fabulous Coverage!

When I got my puppy my vet told me the only insurance to get was Embrace. I had heard others complain about their pet insurance so I signed up immediately. I recently submitted my first claim and was extremely pleased with the response and amount I was reimbursed. I'm so glad my puppy has Embrace coverage! I recommend it to all of my friends.
  • INSURER: Embrace
  • POSTED: 04/11/2018
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Absolutely As Advertised

I researched a lot of pet insurances before deciding on Pets Best, mostly based on reviews here and the impression I got from talking to their rep over the phone. The reason for getting insurance in the first place was that one of our 3 cats had a life-threatening urinary blockage and, after treatment at the local emergency clinic and subsequent surgery, we were out of $3,500. So after that experience, we insured all cats with Pets Best. The cat with the urinary blockage was - as is customary - excluded for that particular illness but that was it. We also took out their Wellness Plan which pays portions of routine vaccinations, dental care, etc. A few months into it, another one of our cats was diagnosed with a suspected heart murmur. Quite a few diagnostic exams followed, including a visit to a specialist, until the initial diagnosis was confirmed. We paid altogether around $800 for these. I started submitting these bills to the insurance and just kept my fingers crossed, since I had not submitted any claims to them prior to that. I was pleasantly surprised when Pets Best paid for every one of these diagnostics, and we received our checks in a very timely manner, the longest took about 3.5 weeks. Around the same time we had the 2 other cats at the vet for their routine exams and vaccinations. Again, Pets best paid exactly what they said in the policy they would. The whole process was easy as can be (just scanned the paperwork and emailed it to them), and completely painless. There was no dragging it out or anything like that. As of now, we are very happy with Pets Best and just hope that they stay like that. Can highly recommend!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

Good luck trying to get a claim paid.

I was a client of Pets Best for 3 months and cancelled my policy after they repeatedly denied my first claim. They do very little in the way of evaluating the merit of a claim. They did a cursory review of the original documents, refused to consider any explanation I offered and then refused to contact my vet for additional information. After I collected additional documentation supporting the claim they refused to accept my vet's statements. I again asked them to contact my vet and was told they do not have the staff investigate claims. In my opinion their priority is collecting premiums and not paying claims.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Dependable and caring company!

I have been so very pleased with the many insurance reimbursements I have received in the past year. I am so thankful that I decided to go with this company and would highly recommend it to anyone. ALL of my future pets will be covered by this wonderful company!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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6

out of 10

Teeth cleaning under the wellness plan

My 10 yr old German Shepherd, Abby, was taken in to have her teeth cleaned. I have the wellness package which would pay a flat re-imbursement of a $100 towards the bill. During the cleaning it was discovered that she had a cracked molar and it was removed. When I received the re-imbursement check they didn't pay the $100 because they said it was no longer under the wellness plan but under surgery where my $500 deductable applied. When I called them they said yes that's right and they would not pay any more. Other than this I have had good service but now I will always wonder what they'll get out paying next.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: Over 8 years

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8

out of 10

Don't leave home without it.

This is my first time getting pet insurance and so far I am happy with ASPCA. I have no other company to compare it to. I can however compare it to paying full price at the vet! Get pet insurance!!
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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