Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

8

out of 10

safety plan is a good value for accident coverage

I have the safety plan accident coverage for each of my three dogs. While I know it will not pay everything, in an emergency getting some of the costs paid - especially for a monthly premium of just over $9.00, can be a big help. Last week my friend almost lost his dog because it got into the trash and ate something - they could not afford the surgery and thought euthanisia was the only option. Fortunately other friends came to his aid and paid over $3000 for the surgery. I've told him and every friend and family member I know about the excellent value of the ASPCA safety plan to cover accidents like that. Having at least part of the those costs covered could be the difference between life and death for a pet.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
9

out of 10

Very easy to deal with

I have been a customer for over 3 years and have been very happy with Embrace. They cover may things others don't.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Fast and great communications

Everything can be sent via fax or e-mail - so convenient, compared to regular mail. We submitted wellness and illness on the same receipt - Embrace sorted it out for us, with just a request for the illness claim form. We then had many receipts, because our girl dog had emergency surgery for a perforated intestine, peritonitis and sepsis, and lymphoma. We could barely keep the receipts straight (let alone worry about insurance claims when our dog was so ill). Embrace sent e-mails to notify that they received the claim. Then they sent e-mails to update that the claims were being processed. Then they sent the reimbursement e-mail, with detailed explanation of payment, and a running total. This was far easier than human medical insurance claims. The direct deposit option is outstanding - complete turnaround for claim review and deposit was under two weeks, so we could pay the credit card in the same billing cycle. We are so grateful for the exceptional service, and caring human beings. My vet had the Embrace flyer, which is how I learned about you.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Schipperke
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Been a Lifesaver

Petshealth Plan has been one of the best things I did when I adopted my dog from the pound 7 years ago. He has had a lot of strange issues and they have been great about paying the 80%. I would be out thousands of dollars by now if I didn't have this insurance. I am reimbursed quickly and that helps a lot too.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
8

out of 10

Easy and hassle free

I recently had to take my cat to the emergency vet clinic because he was blocked, and could not pee. His treatment included a three night stay, catheters, test, etc.. I filed my claim online with Petsbest insurance, and received a check within two weeks. This was the second claim I have had to file with Petsbest, and the first was nearly as easy.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
8

out of 10

Very good service

I obtained pet insurance for my Pomeranian a little bit over two years ago; first time I've ever had a pet let alone alone pet insurance. Their claim process is user friendly and almost hassle free. I say almost because noone is perfect. I recently had to submit a bill of over $2500 and I was expecting a check within the month, as they've always processed the claims with no problem. This time, they had a question (understandably so given the large amount) but neglected to let me know. If I had not inquired, I would not have known about any issues and don't know how long it would have taken to process. Luckily I called and was told of the problem, which I was able to take care of right away. Their response time was excellent and they internally resolved the issue in record speed. Overall I was very happy with their service and especially their customer service; I spoke to a Brenda (I believe her name was) and she genuinly seemed to care about my situation and most of all my dog's well being. I appreciated that. I would highly recommend this insurance but I would also strongly suggest (as with any other insurance) for the claimant to always follow up.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Verified Reviews

Very Highly Recommended!

My Bernese Mountain Dog was getting older, and I had been thinking about pet insurance for awhile. I did some research, and settled on Trupanion for a number of reasons - there were no disease caps (just a lifetime cap of $20,000, which they've apparently now gotten rid of), the reimbursement was 90% compared to the 70 or 80% of other plans, and the premiums were the same or even less than other plans for better coverage. I signed up with Trupanion in January. In February, I took my dog in for some vomiting after eating an old bone, and in March for his annual physical. In April I took him back for a dental cleaning, and they noticed some swelling on his toe. Some testing revealed a cancerous mast cell tumor. After consulting with oncologists at a major veterinary hospital in Boston, he had surgery to amputate the toe. I was worried that Trupanion would call this a pre-existing condition, and steeled myself for having my claim rejected, knowing at least how human health insurance companies work. But I went ahead anyway - filled out the one-page form, had my vet sign, got a copy of his records since it was my first claim, and attached the invoices and sent it off - the process was very easy. A week later, the claim was approved and reimbursement sent without any argument. Unfortunately, the biopsy and other testing after the surgery revealed some cancer cells on the two adjacent toes, so he had a three-week course of radiation, which was hugely expensive.
  • INSURER: Trupanion US
  • POSTED: 03/26/2021
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Prompt and Wonderful

We have only been insured since Dec. 2009. Our Yorkie has had two incidents - that required hospitalization. One jumping and hitting head severally and one eating part of a Sago Palm. Saving her was costly (but well worth it) - also Trupanion has covered both as in the contract and done so promptly without one bit of hassle. I am telling everyone about this company!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
8

out of 10

Very Happy for the Money

I currently have 10 dogs insured under Pets Best. I have very quick claims reimbursement and the customer service has been excellent with one exception that was correctedFor the money, they are well worth it. I would like to have better coverage but right now, insuring 10 dogs with the current policy seems to work. I have 6 Dobermans, and 4 other assorted mixed breed dogs, 4 of the dobermans are albinos.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Doberman
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
8

out of 10

We made a great decision on taking out insurance

After losing our Chocolate lab to kidney failure We took our time to find our precious Shiloh(She is a Silver Lab)Right from the start we picked up the insurance for her. Also,from the start Shiloh had Vet bills from a parasite that was hard to treat, skin problems- that we now know she is a Blue coat and begin Allergy test next week.She is very curious and ate a wasp--this was another visit to the Vet--Ear infections because of the allergies and a bladder infection just resently.Everytime the insurance has been there for part of the bill!Thank you so much for all you ahave done for Shiloh in her 22 months of life.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review