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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

6

out of 10

Like, with one exception

Some "people" insurance companies could learn something about customer service from ASPCA. I've been with them starting my fourth year. I have two cats and one dog. I have the middle of the road policy. They are great to respond and quick to get reimbursements to me. I like their online explanation of benefits. The only thing I do not like is that each year, if my dog had an illness the last month of the year, that same illness would not be covered the first month of the new policy year. The dog would have to be "cured" for 180 days before they would consider covering it. This is my first company I ever had insurance with. I will look into other options if they do not change that policy.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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8

out of 10

This insurance is a good investment

We decided to get the ASPCA pet insurance right after we got our 6 week old golden retriever puppy last year. The vet gave us the information. My husband and I know that unexpected expenses can happen (we have two children). It is just nice to know that we will have some help financially if we need it. We have had two close calls with him eating things he should not. In both cases, we had to take him to the vet and do the workup because he had apparent digestive blockages. Goldens are known for chewing everything. The insurance has also helped with the well checks, but we got it primarily for the unexpected. We are very happy that we chose the ASPCA insurance.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Under a year

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1

out of 10

what am I paying for?

They will do anything they can to not pay your claims. They are not helpful or understanding in regards to patient care.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Superior Pet Insurance

From the first interaction with Embrace, the firm has been responsive, helpful and kind. I have had several claims (wellness and illness) and general inquiries and each employee I have spoken with has been knowlegeable and caring. I wish my health insurance company were more like Embrace. The company really sets the standard!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: 1 - 8

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1

out of 10

they try to find loop holes to deny your claim

watch out for these people. they are still insurance people. they will try to find any loop holes to deny your claim! i took my dog in for a emergency visit cause of pain somewhere. obviously my dog was experiencing pain somewhere so i took him in. i filled out all the paperwork as their website posted only to find out that they had denied it. apparently i didn't check the box that was associated with "previous condition or not". it was a ER visit! ofcourse it wasn't previous! it was the first time my dog had behaved that way! if they had read the medical report that was also submitted with the claim, then it would have been perfectly clear! but i guess they have a bunch of dumb auditors.... good luck if you have Pets Best! this is my personal story and just wanted other people to know!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

Responsive and caring!

These guys are caring, empathetic, responsive and very customer oriented! I was just sharing with my vet's office today how grateful we are that we have Embrace as our pet insurer. They respond to claims quickly, gave me a pre-certification approval within 3 days of receiving it, and their policy coverage is easy to read and understand. I can't imagine being a pet parent without Embrace. Carrie Harviel in particular, has been an exceptional representative of Embrace Insurance!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

I wish they did human insurance too!

My first puppy was born last year, and he was the joy of my life. I made many arrangements for his coming home, including taking about a good week (~4 hrs a day) to find the best pet insurance I could. Embrace was simply the best of the best, in terms of insurance companies, period. There call center always answered my questions promptly, and didn't mind my million and one "what-if scenarios" questions. They were clear what was covered, what wasn't, and what additional add-ons (like the wellness package I got) would do and what they wouldn't. I think I talked to the company a total of 20 hours before I actually got the puppy signed up (they were very friendly, and I'm very picky, and they were very professional). Once sign up, I couldn't have been happier with the claims process. There explanation of benefits is SOOOOO much better than my own insurance company- it actually explains how/where the money goes! The checks were mailed quickly...I hear they now offer direct deposit too. Having gone through several human health insurance companies, I really wish they would have services for humans too! But its ok they want to stick to the cuddly animals-they deserve the best, and they got it with Embrace. I don't have any complaints (maybe the waiting period is long-but definitely not longer than their competitors)...this is possibly the best case of corporate insurance responsibility and reliability I have ever seen.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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9

out of 10

Attack by bobcat

My cat was attacked by a bobcat several months ago. He had long scratches on his back and numerous lacerations and puncture wounds. His veterinarian shaved him and stitched him up (this took several hours)and my husband and I cared for him for weeks afterwards, giving him fluid and antibiotics. He is now fully recovered, but much more cautious. I'm so thankful that I had ASPCA pet insurance. It paid half of a very large vet bill. Carol Pedersen
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Trupanion is Amazing!

I am obsessed with Trupanion's service and plan and have recommended them to everyone I know. I used to have VPI but they used a benefit schedule and I got almost no money back every time I submitted a claim. My vet recommended Trupanion and I was fortunate enough to switch to them just before my 4 year old greyhound raced himself right into a barrier at the beach and ended up with serious rope burns and trauma across his chest. Between the emergency vet and several visits to the regular vet we racked up quite a bill. The most important thing, of course, is that my dog is OK. But the fact that Trupanion did everything they said they would and reimbursed everything they said they would made a really bad situation a little bit better. Everyone I spoke to was kind and helpful, their claim forms are easy to complete and my checks came in less than a week. I HIGHLY recommend Trupanion!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

Great Customer Service--Very Pleased

After being a customer with VPI since A'Sharel was a pup someone suggested that I look into Pets Best Insurance. In which, I did. The first time I inquired about their insurance they were not offering it in Tennessee. It was a while before they would have the insurance in Tennessee. Of course, I continued to inquire about the insurance and finally, I was able to enroll A'Sharel. What I have been most impressed with is them accepting her at her age. With some insurances they want accept your little one once they have reached a certain age. Well, A'Sharel had reached an age whereby I thought she would not qualify. Of course, she did and I have been happy every since. Also, each time I have spoken with a customer service person they have always been polite and very helpful. I have not had a need to file a claim as of yet. So, I will have to address that issue once it happens. So, I will say they are just wonderful.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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