There to help without hesitation!
My Frenchie was distressed, panting, up and down all night long. I couldn't figure out why, then I realized that he was licking a piece of dental floss that night and what else did he get into? Oh no, without hesitation I rushed him to the vet ER and they suggested tests to see what went wrong. Well, needless to say he is fine now and I am so glad that I did not have to hesitate to get my best friend to the ER since I know that Pets Best is there to help us. The claim was processed quickly and the staff was amazing. Thanks Again!!
- INSURER:
Pets Best
- POSTED: 03/21/2014
- BY: Connie
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Healthy Paws Customer service is amazing!
Moxie had complications from a routine procedure that required additional emergency surgery as well as blood transfusions. Throughout the entire process Healthy Paws has been amazing! Both with phone and email communication. I have found them to be an extremely caring and professional company to deal with! I also ran into an unexpected issue after my claims check was issued and they were more than happy to help straighten things out. I have no doubt that they care about my pets as well as me as a valued client. I even received follow up emails to check in on Moxie and see how she was feeling. It is so nice to not have to worry about the cost or your insurance coverage when all you need to be worrying about is your furry family member!
- INSURER:
Healthy Paws
- POSTED: 03/21/2014
- BY: Andrea
- BREED: Border Collie
- AGE OF PET: 7 - 10
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Healthy Paws Pet Insurance - simply the best
My sister told me about Healthy Paws and how great it was.Im glad I have it now.Healthy Paws Pet Insurance.They are very caring and very nice and courteous to deal with!I wish there were more companies like them
- INSURER:
Healthy Paws
- POSTED: 03/21/2014
- BY: bruce
- BREED: Poodle
- AGE OF PET: 7 - 10
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Fast service
I am impressed with how quickly we get service from Trupanion. Within a week, I got my reimbursement for the cost of Bailey's care. No hassle.
- INSURER:
Trupanion
- POSTED: 03/21/2014
- BY: Chantal
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Fast service
I am impressed with how quickly we get service from Trupanion. Within a week, I got my reimbursement for the cost of Bailey's care. No hassle.
- INSURER:
Trupanion Canada
- POSTED: 03/21/2014
- BY: Chantal
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Fast and easy
Simple process; I simply fax a short form to my vet and they in turn fax needed info onto insurer. I received updates along the way to let me know where they were in the review process. Check came shortly after; no surprises. Everything as expected.
- INSURER:
Trupanion
- POSTED: 03/21/2014
- BY: Christine
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Fast and easy
Simple process; I simply fax a short form to my vet and they in turn fax needed info onto insurer. I received updates along the way to let me know where they were in the review process. Check came shortly after; no surprises. Everything as expected.
- INSURER:
Trupanion Canada
- POSTED: 03/21/2014
- BY: Christine
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Right place at the right time
My vet was offering a 30 free trial for Trupanion and I had been shopping around for pet insurance for my dog Quincy, so I gave it a try. During the free trial, we discovered Quincy had an oral melanoma. The vet removed the tumor, and after meeting with an oncologist, Quincy had a partial mandibulectomy. Then we followed up with a round of melanoma vaccines. I am very grateful that we found Trupanion at the right time, and they did cover 90% of all her cancer treatment. My only complaint is that it took over 6 weeks to get my initial claims processed and I had almost $10k that I put on a credit card for the surgery and treatment. My credit took a major hit and I had to request an increase. But since then, they have responded to my claims within 24 hours, and the checks arrive within a week.
- INSURER:
Trupanion Canada
- POSTED: 03/20/2014
- BY: Krista
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
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Right place at the right time
My vet was offering a 30 free trial for Trupanion and I had been shopping around for pet insurance for my dog Quincy, so I gave it a try. During the free trial, we discovered Quincy had an oral melanoma. The vet removed the tumor, and after meeting with an oncologist, Quincy had a partial mandibulectomy. Then we followed up with a round of melanoma vaccines. I am very grateful that we found Trupanion at the right time, and they did cover 90% of all her cancer treatment. My only complaint is that it took over 6 weeks to get my initial claims processed and I had almost $10k that I put on a credit card for the surgery and treatment. My credit took a major hit and I had to request an increase. But since then, they have responded to my claims within 24 hours, and the checks arrive within a week.
- INSURER:
Trupanion
- POSTED: 03/20/2014
- BY: Krista
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
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Excellent service
Had a claim for our dog at the beginning of the 30 day trial period after we adopted him. Communication was excellent and claim processing was prompt. We've already signed - up to continue our policy once the 30 days expires.
- INSURER:
Trupanion Canada
- POSTED: 03/20/2014
- BY: Peter
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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