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Although it took a long time in calendar days to transact the business I had with Trupanion the folks I talked to were very nice and did their best to help.
Although it took a long time in calendar days to transact the business I had with Trupanion, the folks I talked to were very nice and did their best to help. ALL of our experiences with Trupanion have been great.
Insurer: Trupanion
By:
Always satisfied with customer service.
Always satisfied with customer service.
Insurer: Trupanion
By:
Amy was very helpful.
Amy was very helpful. Answered all questions thoroughly. I called a 2nd time and that young lady was very helpful also. Would not hesitate to call trupanion in future. Customer service skills were above and beyond! Thank You!
Insurer: Trupanion
By:
Amy was wonderful.
Amy was wonderful. She answered all of my questions and helped me with everything I needed. I'm so glad I chose Trupanion.
Insurer: Trupanion
By:
Very easy system to sign up for pet…
Very easy system to sign up for pet insurance and the prices seem very reasonable. I am excited to see how it works out over the next few years!
Insurer: ASPCA
By: Christi in Texas
Unclear direction
I have had this policy for six years and am filing my first claim and it has been nothing but a hassle for the last 10 days. Directions are never clear, no one calls, they send cryptic emails with directions and then ask you for the same thing several times.
Insurer: Healthy Paws
By: Tina
Best Pet Insurance Out There!
Excellent pet insurance. Very easy to use and place a claim. Claims are processed very quickly. You are able to call and speak to a representative, which is wonderful. I love the fact that you have options regarding the cost. Covers many claims that others do not. And the fact that they do not have a lifetime cap is important to me. My big boy, Tripp, has placed a number of claims. Thank you Healthy Paws for giving me peace of mind about my dogs’ health costs.
Insurer: Healthy Paws
By: Karen
My monthly premium was increased 20%…
My monthly premium was increased 20% for a healthy 2 years old dog. It's a second increase. ($35 to $39 to $44). Are you ok guys? called the representative and she told me it's happening because of increased amount of claims within the state and offered to increase my deductible. Are you serious guys?
Insurer: Healthy Paws
By: Ksenia Kor