Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Embrace-Extraordinary

Okay, I'm the traditional skeptic but when two collie puppies joined our household last year I decided to purchase pet insurance. The first year policy ended on July 21 and one of the dogs was injured on July 22. Luckily, the policy was on automatic renewal. The outcome? *Amazing customer service *Claim forms with pet information and insurance ID info already filled in and down-loadable as pdf files. *Exceptional turn-around time. -7/30 faxed both dogs medical hx and vet notes -7/4 EOB completed(wellness benefits reviewed, too!) -7/5 phone in direct deposit info -7/7 claims completely paid and money in bank! *$857 vet bill covered as stated at 10% copay less $100 annual deductible *annual wellness plan benefit pd full amt per dog The customer service was phenomenal that included rapid email communication and courteous HUMAN telephone assistance.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Collie
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Quick claim reimbursement for Wellness Visit

Shortly after I enrolled in the plan, it was time for my dog's wellness exam. I received accurate information when I called to ask about required paperwork and my reimbursement was processed and received in about 10 days! The part that impressed my was the emails from the EMBRACE claim reps that kept me apprised of receipt of my claim and the time frame when it would be received. SO far so good!!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
9

out of 10

Happy Trupanion Customer

We have used other insurers but due to rapidly increasing premiums, we have ended up with both our dogs on Trupanion. One of our dogs was diagnosed with Lymphoma 14 months ago. Because we had insurance, we didn't even think twice about whether or not to put him through chemotherapy. He went through many months of chemo and is still in remission. The extra time that chemo has provided him has been full of happiness and health. Trupanion has been excellent throughout the whole treatment process. It is nice to have the peace of mind that we can choose the treatment that is the best for our pet and are not limited by what we think is cheapest.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Great Service and Coverage

I have been a client for 4+ years and have always found the service excellent and "hassel" free - both uncommon traits in the insurance world. Our standard white poodle is very active and seems to find trouble - two major incidents so far - and Vet Insurance has always been there. I must admit that when our vet recommended Vet Insurance I was more than a bit sceptical but no more - when I talk with fellow dog owners about my experience they are more than a bit surprised given their experience with other carriers. Keep up the good, no excellent, work. CHEERS!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

The best for your Buck!!

We have 2 standard poodles,while being very athletic,one is kinda a klutz. Our vet recommended Trupanion and we coudn't be MORE SATISFIED!!!! Your prompt and courteous service is a welcome event in this day and age!!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
9

out of 10

Expensive, but worth it

My six-year-old spaniel has had some major medical bills within the last year, and much of it has been reimbursed through Trupanion. I realize that, basically, pet insurance is a way of "saving up" for the worst occasions, so it isn't cheap, but it certainly is the best way to budget for those major bills - and Trupanion has promptly reimbursed me for most of my big claims.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

There when we needed them.

Without our knowledge, our 11 month old Golden Retriever accidentally swollowed a stone about the size of a small egg. We noticed his behaviour was off and decided to take him to our Vet. An x-ray revealed the mass and he had to have immediate surgury at the emergency/referral clinic. Thankfully, everything turned out fine. Given the situation, I'm sure any pet lover would do their best to aid their pet and absorb the cost. This was a large bill with very little time to decide. Knowing we had the insurance made the whole situation much easier to deal with. Trupanion approved our claim very quickly and we received payment about one week later. We have had many pets over the years but this is the first time we have had pet insurance. It was a recommendation by our Vet. My conversations with Trupanion during the initial sign up period were informative and have since proven to be honest and accurate. We recently signed up my daughter's new cat and I can say with certainty that I would never be without pet insurance again.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Fantastic!

In the first 5 short months upon receiving our rottweiler puppy, he broke two toes and then had a major situation with vomiting and diarrhea. We have had many trips to the vet. Trupanion has been wonderful! Our vet processed the paperwork for me the last time and a check was received within a week! Trupanion has certainly helped to alleviate the burden of unexpected expenses. This was one of the best decisions I made!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
1

out of 10

Beware of PetSecure

Let me start by saying that I insured two cats with PetSecure and have been paying in and around $80 / month total in premiums. One cat, Spike, was insured on the very first day I brought him home from the breeder... From the very beginning I started getting notices in the mail saying my premiums were going up, or going down, then going up again. I received another notice saying coverage for dental was going down. Dental was one of the big reasons I got pet insurance to begin with. Spike got sick with respiratory issues about a year ago. Refund came in as promised for that first time claim for Spike. I was happy, was telling all my friends how great PetSecure was. About a month ago his illness returned. I had a largish vet bill, around $900 for this illness, in total. I submitted my claim and got a refund for $350. Now, I'm not an expert at math, but this is NOT a 20% co-pay. I called the customer service and was told that my co-pay went up to 50% because I was in their top ten the year before with a claim of about $1400 for Spike's first illness. PetSecure *might* be good if your pet never gets too sick, or if they only get sick once. But once you make a claim, watch out because you're on their radar and will find yourself paying 50% of your vet bill, you premium, and your deductible. So, not only would I never ever recommend this company again to anyone as I have in the past, I have now gone to my friends who signed up because I recommended this company, and have told them to beware and look into other pet insurance options.
  • INSURER: Petsecure
  • POSTED: 12/19/2020
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Top company... Best at what they do!

I have a doberman that required medical attention. After he started feeling well and I could focus on other things, the most obvious was the huge vet. bill I had incurred. Now times are tuff right now for all of us, but fortunately I felt like "EMBRACE" was my "light in the darkness" because after they fully paid my claims, I felt so relieved and at least that is one thing I can feel certain about in these uncertain times.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No

Get a quote today

Leave a review