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Although it took a long time in calendar days to transact the business I had with Trupanion the folks I talked to were very nice and did their best to help.
Although it took a long time in calendar days to transact the business I had with Trupanion, the folks I talked to were very nice and did their best to help. ALL of our experiences with Trupanion have been great.
Insurer: Trupanion
By:
Always satisfied with customer service.
Always satisfied with customer service.
Insurer: Trupanion
By:
Very easy system to sign up for pet…
Very easy system to sign up for pet insurance and the prices seem very reasonable. I am excited to see how it works out over the next few years!
Insurer: ASPCA
By: Christi in Texas
Unclear direction
I have had this policy for six years and am filing my first claim and it has been nothing but a hassle for the last 10 days. Directions are never clear, no one calls, they send cryptic emails with directions and then ask you for the same thing several times.
Insurer: Healthy Paws
By: Tina
Best Pet Insurance Out There!
Excellent pet insurance. Very easy to use and place a claim. Claims are processed very quickly. You are able to call and speak to a representative, which is wonderful. I love the fact that you have options regarding the cost. Covers many claims that others do not. And the fact that they do not have a lifetime cap is important to me. My big boy, Tripp, has placed a number of claims. Thank you Healthy Paws for giving me peace of mind about my dogs’ health costs.
Insurer: Healthy Paws
By: Karen
My monthly premium was increased 20%…
My monthly premium was increased 20% for a healthy 2 years old dog. It's a second increase. ($35 to $39 to $44). Are you ok guys? called the representative and she told me it's happening because of increased amount of claims within the state and offered to increase my deductible. Are you serious guys?
Insurer: Healthy Paws
By: Ksenia Kor
So grateful for Trupanion's Help!!
So happy with how much Trupanion paid for Niki's recent vet bills!! They are awesome!!
Insurer: Trupanion Canada
By: Debbie
Late and incorrect processing
Late processing times, incorrect processing multiple times, too long waiting times on the phone to get customer service...
Insurer: Pets Best
By: nry
Don't believe the 5 star reviews for…
Don't believe the 5 star reviews for this company. They asked me get my dogs a recent examination, which I did...cost me $250. Then I paid $120/nth for insurance and submitted a claim for an $80 ear infection and an allergy shot. They denied the claim stating it was a pre-existing condition. They ignored the $250 exam from months earlier I submitted when I enrolled my dogs...and it means that no future ear infections or allergy will be covered. So in 4 months I'm out of pocket $1,000 plus aggravation. Save your $$ and pay the premium into a separate bank account, you will be way ahead in the long run.
Insurer: Healthy Paws
By: Mark Blynder