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It is difficult enough to deal with an emotional time that is painful for a pet but when the heavy cost of a vet bill to mitigate this comes into play, it is overwhelming. We were lucky enough to be able to afford monthly insurance and decided to try Trupanion...we are very glad we did. They take the administrative burden off of the pet owner during a hectic and emotional time. Service was fast, transparent and friendly...almost too good to be true today. Sad we had to see our pet go through a tough time but grateful we did not have to deal with all the extra hassles that may have come from another provider. Thank you Trupanion!

Knock on wood, I only have had to use the wellness part of my plan. Both times the response has been quick in dealing with my claims. Checks arrive when you said they would,that means a lot. Someone is always hearing about Embrace through word of mouth. Keep up the good work and hopefully you don`t here from me for another year!!. Thank You.

We, were very surprised of the service we received. The courtesy and the caring that each and every person we spoke to. It seems that most companies only care about the revenue that can be made off the public. Not the case with Trupanion. We would and have recommended them to our friends and other pet owners.

We, were very surprised of the service we received. The courtesy and the caring that each and every person we spoke to. It seems that most companies only care about the revenue that can be made off the public. Not the case with Trupanion. We would and have recommended them to our friends and other pet owners.

I have VPI on one dog and Embrace for the other. Embrace pays at least 3x faster.I am very happy with the attention my claims have received and feel my reimburesment was very fair.

I went out for a few hours and when I came home my dogWas laying in a pile of drool and was so dizzy, swaying back and fourth. My dog is an 8 pound yorkie. I immediately called my vet and took her in. They suspected toxicity from something my dog ate. After xrays they found out it was something stuck in her stomach. An estimate was sent to trupanion who responded within the hour to let me know everything would be covered. They even called me to let me know. My vet bill began increasingly getting larger and larger. It was such a relief to know I had trupanion to help me out!! My bill ended up being 1500 and I left only paying 250.00. I am so thankful for trupanion, you never know if something will happen to your dog and such a relief to know trupanion is there to back you up. I would definitly recommend trupanion!

I went out for a few hours and when I came home my dogWas laying in a pile of drool and was so dizzy, swaying back and fourth. My dog is an 8 pound yorkie. I immediately called my vet and took her in. They suspected toxicity from something my dog ate. After xrays they found out it was something stuck in her stomach. An estimate was sent to trupanion who responded within the hour to let me know everything would be covered. They even called me to let me know. My vet bill began increasingly getting larger and larger. It was such a relief to know I had trupanion to help me out!! My bill ended up being 1500 and I left only paying 250.00. I am so thankful for trupanion, you never know if something will happen to your dog and such a relief to know trupanion is there to back you up. I would definitly recommend trupanion!

We had Embrace for both of our boxers. Our first and only claim was a great disappointment. After review of our boxer's medical records, they eliminated coverage on just about all potential future issues. This included the shape of his jaw, being a boxer. The evaluator stated that there would still be value in keeping insurance for things such as torn toenail! Unbelievable. Never again!! Waste of money.

I would warn anyone against obtaining a policy through Pets Best Insurance! I've had my pets policies with their Pets Best's NEW underwriter for over 1 year. I had a policies with their previous underwriter for more than a year as well. (I've had policies on my dogs through Pets Best for over 3 years, but they changed underwriters and constantly change their adjusting practices!) The only reason I still have my dogs insured through them is because the dogs have coverage for torn ACL's (which usually is excluded for the 1st year of a policy through most insurance companies). Additionally, both dogs have conditions that would be considered pre-existing if I obtained a policy through a new insurance company as the conditions manifested since the dogs have had Pets Best Insurance. Pets Best Insurance claims processing has been completely inconsistent; I never know when they will pay for something and when they won't. In fact, I have had claims processed by the head of the claims processing department repeatedly, and he has processed the claims completely different - it seems he'll pay something one day, and not the next. You can't count on knowing how your claims will be processed at all, therefore, you can never really know if your dogs treatment will be covered - despite what the sales people tell you over they phone (PS- they don't process your claims, they work on commission and will tell you what you need to hear to sign up!). My vet HATES Pets Best, both of them actually (

I am amazed at how prompt and efficient Embrace has been in reimbursing my claims. My 2 dogs have excellent vet care and I am appreciative of how Embrace handles all claims. Thank yyou Embrace staff! Spencer Lauger Jr and pets pug Walleen & terrier/poodle Freddy