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A wonderful company and the help was very helpful
A wonderful company and the help was very helpful
Insurer: Trupanion
By:
Ali is simply the BEST customer rep I have ever dealt with.
Ali is simply the BEST customer rep I have ever dealt with. Ever. When I called, our dog was facing emergency surgery for an unknown mass and enlarged lymph node on his ileocolic junction causing pain and high fever, with the very real possibility he would never wake from that surgery. He had gone from a happy, carefree dog to possible death in a few short hours. I called Ali as we sought pre-approval. She compassionately listened, I explained we had gone from one ER vet to another more equipped to handle the situation where one claim was already filed, and sensing my distress, she told me to simply email her the estimate from the hospital and she would file the paperwork immediately. She took care of everything for me and let me focus on consoling my wife and myself rather than making me fill out more paperwork. I am forever grateful she took my call and grateful for her humanity and compassion for us and Cooper.
Insurer: Trupanion
By:
Always fast and easy.
Always fast and easy.
Insurer: Trupanion
By:
Always great to work with
Always great to work with
Insurer: Trupanion
By:
CROOKS - AKC Pet Insurance are Crooks and don't really insure
I insured both of my Labradors and when one of them got sick, DCM and Arrythmea and almost died, AKC Pet Insurance DECLINED my case due to "hereditary" issues. This was a case of GRAIN FREE Dog Food which is plaguing the dog food industry and killing dogs. This was not ever a symptom for him and was sudden onset. This is not Inherited and Hereditary. this is a LIE and AKC is lying!
Insurer: AKC
By: Lisa
Rosey had masses removed and Pets Best…
Rosey had masses removed and Pets Best reimbursed us for the surgery and medicine.
Insurer: Pets Best
By: H.A. Had
The insurance company helps cover some…
The insurance company helps cover some of the cost however I just wish I didn’t have to wait so long for the refund.
Insurer: Pets Best
By: Kellie
Been with you for 7 years have left…
Been with you for 7 years have left messages asking for a call back no luck ! When I call on hold for half hour call back try going through new customer they pick up with in two min but when I start to explain they transfer me back and again hold for 30 min Very disappointing looking for new insurance company
Insurer: Pets Best
By: Angel Chaluisan
Spot has been a breeze to work with
Spot has been a breeze to work with! My St Bernard needed his shoulder fused when he wasn’t even a year yet! The process has been so easy and reimbursement very timely! Highly recommend!
Insurer: Spot
By: Mary Ericson
Wonderful people
Wonderful people, great service, they care!
Insurer: Trupanion
By: Laurie Strickland