Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Excellent service

I have 2 senior cats covered by Pets Best Insurance. One of my cats was diagnosed with hyperthyroidism. Meaning lots of visits to the vet and several blood tests. I'm so glad that I have Pets Best protection...claim process is very easy and you get your reimbursement in just a few days. I very much recommend Pets Best!!!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Siamese
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Excellent service!

For years I had considered subscribing to a pet insurance company. I was always afraid of buying a policy that could potentially turn into a hassle once a claim was submitted. I chose Embrace because of the cost of the policy in relation to the benefits offered. I just submitted my first claim last week and was very pleasantly surprised at the speed of communication regarding the review process as well as the refund itself. I am very happy that I chose Embrace as my pet's insurance company.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
8

out of 10

Surgery covered quick, easy

We're very happy to have Embrace pet insurance. Our 4 year old cat Kato ruptured his ACL, and both his exam and surgery were covered quickly and fairly at 80% (our chosen rate). There were no hidden exclusions or surprises. We were very happy with the coverage and the customer service. I only gave 8 of 10 because Kato also had a dental surgery, and we were disappointed to learn that the insurance does not cover dental. (Yes, we should have checked more thoroughly!) They have a special dental program but it would cost $300, and cover $400 worth of expenses. Overall we are very happy with Embrace and have recommended them to friends.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Trupanion lives up to their promise

We signed up for Trupanion in July or August and twice have filed claims: once for an ER visit and once for a vet (sick) visit. They don't pay for well visits or the exam fees, but they do pay 90% of the sick visit procedures. My last bill was $187 and change and I just got a check for $125 and change. I like this plan a lot because we can budget for the well visits... it's the little surprises along the way that get us! It is also super-easy to use. You just give the doctor the Trupanion form and then next thing you know Trupanion is eMailing you to tell you that your claim is being processed.. and then again to tell you how much you are getting back. It is very fast (12/16 visit date, 12/23 check issue date)!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pomeranian
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Embrace Wellness Rewards Plan is Great

Embrace Pet Insurance's new Wellness Rewards Plan certainly pays off! Who can turn down paying $149 for $200 in return on veterinary services and products we pay for anyway? The Wellness Rewards Plan does not involve a deductible because it is not insurance. When I purchased a 6 pack of Revolution via Drs. Foster and Smith on two occasions, I submitted scans of a claim form and the invoice via email and Embrace made direct deposits to our checking account for the full amount within 2 weeks. The amount was deducted from the $200 limit on the Wellness Rewards plan for each of our dogs. Most recently, we took our two girls in for their annual exams and vaccines. I submitted the invoices and claim forms, as above, and direct deposits for the exam and vaccines up to the remainder of the $200 maximum were received within 2 weeks again! We've loved Embrace Pet Insurance since we first took out policies on our 3 dogs in June 2007. They've always processed claims quickly and we love that we can customize a plan that fits our budget (choice of deductible, coverage, etc.). The staff is always kind and very helpful. In late October, we had to say a final good-bye to our oldest dog due to bone cancer. Embrace was beside us during the entire illness and at the end. We even received individual emails from Embracers expressing their condolences - very touching, yet surprising from a business. The new Wellness Rewards Plan is great for customers, but also a wise move for
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
9

out of 10

One of the best things I have ever done for my cat

When Baxter adopted us two years ago, my husband and I had gone back and forth about getting coverage for him. In the end I went with my instincts and purchased the plan. I had previously spent over $1500.00 on a surgery for one of my other cats when he had bladder stones and I did not want to take the risk of not having my new companion covered. It has been so worth it. In October Baxter was diagnosed with Diabetes. We worked through the first few weeks of getting it under control and since he has been able to come off of the insulin. He also had a major infection, which we were also able to take care of. This insurance has been our saving grace. We have spent over $1500.00 and gotten back at least half of that. It has given us such a peace of mind to know that we have the safety net when any of our pets fall ill.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Super fast claim turnaround time!

I took my dog to the ER last week for a liver problem that ended up costing about $1400 all said and done. Being so close to Christmas, I didn't think I would be able to purchase any Christmas presents for my family. I filed the claim with Pets Best, and I literally got my reimbursement 3 days later! I coulnd't be happier with this company. They never deny any of my claims, and are very fast with reimbursements. And most importantly, Christmas will be extra special with my dog Rascal being healthy, and being able to buy gifts for my family. Thank you again Pets Best, and I will reccomend you to friends and family!!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Pinscher
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
5

out of 10

CAUTION - unlike human insurance

Be wary when selecting any pet insurance provider, read all the fine print. We had the insurance for a couple of years when our poodle developed a growth on her anal gland, the vet monitored it for some months then at the vets advice we opted to have it removed as it was growing. Because the growth was discovered during one year of insurance and removed during the next insurance year (which could be over a period of only a day, depending upon when your insurance year starts and ends), the claim was considered a "Previous Condition" and denied.If human insurance companies did this, it would cause a bit of an uproar, but pet insurance companies, in my opinion, have found and use to the fullest extent, the ultimate legal rip off.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Poodle (toy)
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Pets Best is Simply the Best

I have had Pets Best Insurance for my two pets for a year and a half before I ever filed a claim. In September 2010, however, I lost my beloved pet Trixie Belle. She died from unknown trauma and within a couple of days of going to the hospital--but not before a battery of tests amounting to more than $1,200. Even though it took me a few weeks, I did eventually call the insurance to let them know. They were very sympathetic and immediately canceled the insurance for Trixie Belle and refunded the remainder of the premium. They also emailed me a claim form to assist me in submitting my claim. Shortly, thereafter, they also sent me a condolences card, noting that they made a contribution in memory of Trixie—something that brought tears to my eyes. Their customer service is just phenomenal. I was so devastated that it took me seven weeks to submit my insurance claim, but only ten days for PetsBest, to send me a check. The payout was exactly eighty percent of the submitted claim minus the copay and without any other reductions. I really appreciated that they did not give me problems or ask unnecessary questions. PetsBest made this difficult time much easier for me by treating me with dignity and respect. I would recommend them without hesitation.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Ragdoll
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

ASPCA Insurance is the Best

I adopted a Puppy from a Local Animal shelter. She in the first year of her life, had some medical issues and without my ASPCA pet insurance, it would have been hard for me to get her the care she needed. It also covered her normal care and vaccines. It even covers the Flea prevention and Heartworm preventative.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review