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Toby, my beloved 1 yr and 4 mo old chihuahua, ate something very bad. One morning he was straining terribly to go to the bathroom (with blood in his stool) and foaming and drooling at the mouth. I rushed him to the vet. The vet thought he may need emergency surgery, however, the ultrasound and X-rays did not show any major obstruction in his GI tract, so that was not necessary. But he was so sick he had to be hospitalized and on IV for two days. I was so nervous I would have done anything to get him better. It was never fully determined what he ate (a piece of a toy, something outside, etc.) to get him so ill. :( Less than a month after I got Toby Healthy Paws pet insurance, this happened. They were so helpful and caring in assisting me to process my first claim. Being my first claim and having to submit his entire health record, I was informed that it takes a longer for the first claim to process so I would be reimbursed within 7 to 10 days. They covered everything I was expecting to be covered and I did get reimbursed within that time frame. Healthy Paws saved me A LOT of money and was so supportive. They even contacted me to see how Toby was doing after I got reimbursed. I did my homework and by far this is the best pet insurance. You really have to read ALL the fine print when selecting a carrier. For instance, they cover tax (some others don't), and for a large bill that could be a big expense in itself. I would recommend Healthy Paws to anyone...my first experienc

Our little (well, not so little) girl, Nala, took an accidental slip and fall on the floor while excitedly trying to greet my son as he was coming in the door. In true Saint Bernard fashion, nothing is done on a small scale and what I originally thought was a sprain, turned out to be a torn ACL. The history is that we enrolled Nala only four months ago with Trupanion (when we enrolled our other pup). I truly expected that we would be turned down on our pre-authorization for her $3500+ (so far) treatment of the ACL tear because we were so new to Trupanion. In all honesty, I fully expected that our family would front the total cost of the TPLO. I received a phone call (not email - Trupanion delivers PERSONALIZED service) from Emma who let me know that Trupanion would be happy to cover Nala's surgery (less the usual deductible, exam fee and 10% co-insurance) ... let me tell you, the tears of relief flowed. I couldn't believe it ... such an amazing company willing to honor everything they originally said when I enrolled her. As I'm typing this, Nala is four days post surgery and soundly snoring beside me. She is healing well. The other incredible thing about Trupanion is that I didn't have to wait weeks or months for reimbursement. Less than 24 hours after Nala's surgery, our vet clinic submitted the invoices to Trupanion. Less than 48 hours after her surgery, Trupanion sent an email letting us know that all was covered AND less than 72 hours, Trupanion let

Our little (well, not so little) girl, Nala, took an accidental slip and fall on the floor while excitedly trying to greet my son as he was coming in the door. In true Saint Bernard fashion, nothing is done on a small scale and what I originally thought was a sprain, turned out to be a torn ACL. The history is that we enrolled Nala only four months ago with Trupanion (when we enrolled our other pup). I truly expected that we would be turned down on our pre-authorization for her $3500+ (so far) treatment of the ACL tear because we were so new to Trupanion. In all honesty, I fully expected that our family would front the total cost of the TPLO. I received a phone call (not email - Trupanion delivers PERSONALIZED service) from Emma who let me know that Trupanion would be happy to cover Nala's surgery (less the usual deductible, exam fee and 10% co-insurance) ... let me tell you, the tears of relief flowed. I couldn't believe it ... such an amazing company willing to honor everything they originally said when I enrolled her. As I'm typing this, Nala is four days post surgery and soundly snoring beside me. She is healing well. The other incredible thing about Trupanion is that I didn't have to wait weeks or months for reimbursement. Less than 24 hours after Nala's surgery, our vet clinic submitted the invoices to Trupanion. Less than 48 hours after her surgery, Trupanion sent an email letting us know that all was covered AND less than 72 hours, Trupanion let

I haven't had my policy for very long, but so far so good! I received very quick responses to my inquiries and the process was explained at each step of my claim.

We have had this insurance for our 2 dogs for over 6 years and have found it to be quite helpfull with their medical expenses

I have the wellness as well as total coverage for sickness and accidents. I'm currently going through an illness with one of my babies and embrace has been excellent so far. im happy with my decision to change over to embrace.

I have had ASPCA Pet Insurance for many years now, and whatever happens to our dog, the only thing we need to worry about is making sure she gets the treatment she deserves. All the claims we submitted along the years were processed fast and the refunds were very reasonable, according to what we have contracted. Great peace of mind.

My late pet who died at 15 years old is of course gone. Our new pet is Augy, 7 months. I had a different insurer for our late pet, but this time I went with Trupanion. So far I am extremely pleased. Augy had an accident right after coming into the home. Trupanion was wonderful with that situation and one other doctor visit. I could not rate them more highly. A+++++ L. Sklarew, Boca Raton, FL

My late pet who died at 15 years old is of course gone. Our new pet is Augy, 7 months. I had a different insurer for our late pet, but this time I went with Trupanion. So far I am extremely pleased. Augy had an accident right after coming into the home. Trupanion was wonderful with that situation and one other doctor visit. I could not rate them more highly. A+++++ L. Sklarew, Boca Raton, FL

My experience with Trupanion has been a very positive one. They are quick to confirm receipt of the claim. The processing and turnaround time has been very quick. Customer service has been awesome, when I call the CSR is very knowledgeable and helpful. My sister just signed her dog up for Trupanion ins!!