Quick and efficient service
I was hesitant to purchase pet insurance for my cats because I had heard negative stories. I researched and decided upon Embrace and have never regretted it! They are easy to contact, prompt and very fair.Our Spike developed constipation and some urinary problems. The bill was over $1000. Within a week I received email notice that Embrace would pay everything minus our 20% deductible.
- INSURER:
Embrace
- POSTED: 07/26/2014
- BY: Lisa
- BREED: Maine Coon
- AGE OF PET: 7 - 10
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my monthly dues shot way up
wondering if my monthly dues went from about 83 to about 97 just because our dog has been pretty sick. its enough to make us reconsider dropping policy.... however, besides that they have been doing an excellent job and are always very pleasant and helpful on the phone and have been taking care of all claims that have qualified. would like to see where they got their information regarding the vet cost in our area going up. if it was a valid reason then would like to see how they arrived at it. otherwise really wondering if that is a true statement or its because they have had to pay out a lot on our dog.
- INSURER:
Trupanion Canada
- POSTED: 07/25/2014
- BY: lynn
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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my monthly dues shot way up
wondering if my monthly dues went from about 83 to about 97 just because our dog has been pretty sick. its enough to make us reconsider dropping policy.... however, besides that they have been doing an excellent job and are always very pleasant and helpful on the phone and have been taking care of all claims that have qualified. would like to see where they got their information regarding the vet cost in our area going up. if it was a valid reason then would like to see how they arrived at it. otherwise really wondering if that is a true statement or its because they have had to pay out a lot on our dog.
- INSURER:
Trupanion
- POSTED: 07/25/2014
- BY: lynn
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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Mast Cell Tumor Removal
My dog had 3 mast cell tumors which needed to be removed. I all happened very quickly and was obviously a very stressful time. Trupanion was quick to respond to the claim and even dealt with the Vet directly. They covered their portion without delay. Customer service is outstanding throughout this company and was genuinely heartfelt. I strongly recommend this company as they do not give you the run-around. They strictly mean business. I will stay with Trupanion, without a doubt.
- INSURER:
Trupanion Canada
- POSTED: 07/25/2014
- BY: Cliff
- BREED: Basenji
- AGE OF PET: Over 11 years
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Mast Cell Tumor Removal
My dog had 3 mast cell tumors which needed to be removed. I all happened very quickly and was obviously a very stressful time. Trupanion was quick to respond to the claim and even dealt with the Vet directly. They covered their portion without delay. Customer service is outstanding throughout this company and was genuinely heartfelt. I strongly recommend this company as they do not give you the run-around. They strictly mean business. I will stay with Trupanion, without a doubt.
- INSURER:
Trupanion
- POSTED: 07/25/2014
- BY: Cliff
- BREED: Basenji
- AGE OF PET: Over 11 years
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Excellent Service
Our good dog Carl swallowed 5 golf balls and had to have them surgically removed. Trupanion promptly paid the claims at agreed upon amount.Carl has given up golf!
- INSURER:
Trupanion
- POSTED: 07/25/2014
- BY: Donna
- BREED: Rottweiler
- AGE OF PET: 7 - 10
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Excellent Service
Our good dog Carl swallowed 5 golf balls and had to have them surgically removed. Trupanion promptly paid the claims at agreed upon amount.Carl has given up golf!
- INSURER:
Trupanion Canada
- POSTED: 07/25/2014
- BY: Donna
- BREED: Rottweiler
- AGE OF PET: 7 - 10
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Best. Service. Ever.
Impeccably efficient and responsive customer service with amazing benefits, especially for pups with no pre-existing conditions
- INSURER:
Healthy Paws
- POSTED: 07/25/2014
- BY: Dean
- BREED: American Staffordshire Terrier
- AGE OF PET: 7 - 10
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Best Money Spent
very easy and sense of security knowing i have pet insurance. always quick and easy
- INSURER:
Pets Best
- POSTED: 07/25/2014
- BY: Linda
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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Wellness Rewards are a bonus!
We've always had dogs and just had to put our doberman down in January so we ended up getting a puppy a few months later & this is the first time we've ever had insurance, I know we most likely won't have any medical issues since our puppy, Zelda is so young right now but it's always nice to know you DO have coverage if something unfortunate were to happen.
The Wellness Rewards are awesome - covers everything from vaccinations to spaying, and frontline/heartguard and I know we will definitely take advantage of those during our puppy's first year!
- INSURER:
Embrace
- POSTED: 07/25/2014
- BY: Ashley
- BREED: Mixed Breed
- AGE OF PET: 0 - 3
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