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Incredibly painful making a claim or getting support needed after my pet passed away while they continue charge me for 4 months
I am super frustrated and disappointed with Pets Plus Us and the follow up required for any claims. i was not given full proper information and when my beloved pet passed they would not give me the the $80 that was due to me and kept charging me for insurance (and currently still are 4 months later) I have had multiple conversations about it all, have asked for a supervisor to contact me (which has not happened), and monthly payments are still being taken 4 months after we notified them (twice), and gave them the cremation certificate. I gave 2 paws because the one agent I had was empathetic and kind on the phone, but the end result was unfourtunately still a total waste of my time (and money)
Insurer: Pets Plus Us
By: Carolyn
Excellent all around - but more cost effective alternatives out there
I have been with healthy paws for 6 years - they have always been excellent - but just like with any insurance - you need to shop around. I never met my deductibles and wellness visits are not included and examination fees when they are sick are not included - so I really was not getting my moneys worth. I just needed accidental type coverage and there were very limited customization options. In addition healthy Paws as continued to raise rates every year - I even had to raise my deductible to lower the monthly rate. I decided to shop around and was able to find another company that saved me over $60/month when compared to healthy paws. I would say if money is not an option - then stick with them - but if you are on a budget and just want accidental converge with customizable options - look elsewhere.
Insurer: Healthy Paws
By: Michael
It was a quick & easy transaction
It was a quick & easy transaction
Insurer: Trupanion Canada
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Its a good service.
Its a good service... way too expensive, but its good.
Insurer: Trupanion Canada
By:
So far its been a positive experience
So far its been a positive experience
Insurer: Trupanion Canada
By:
Very easy enrollment!
Enrolling was simple and I liked the payment options available.
Insurer: Trupanion Canada
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Very knowledgeable!
Very knowledgeable!
Insurer: Trupanion Canada
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Was was helpful and pleasant
Was was helpful and pleasant
Insurer: Trupanion Canada
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Why wouldn’t I? Lol!
Why wouldn’t I? Lol! Trupanion is the best pet insurance provider around and I ALWAYS recommend Trupanion.
Insurer: Trupanion Canada
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