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Very good service, on the phone or via email for claims!

Very good service, on the phone or via email for claims!

Had to take the dog in after he was acting strange (a 1yr old lab mix should no be sleeping all day). Two days in the hospital later he was on his way to recovery, though they never did determine the cause of the high fever. Healthy Paws processed our first claim in a couple days and we should be seeing our reimbursement check soon.

I did my research prior to signing up with Healthy Paws; they had the best types of coverage by far. I've learned early on that they live up to my very high expectations. My Frenchie puppy, Hugo, woke up very sick one morning-after a day in the hospital with many xrays and lab tests, and 3 weeks of recovery, I finally have my little clown dog back in great health. Healthy Paws was one of the only bright spots during this entire experience. They processed my claim quickly and efficiently. They even sent me an email checking in to see how Hugo was doing! Who does that anymore? I can't recommend Healthy Paws highly enough!

My 1-year-old husky puppy was diagnosed inherited cataracts a month ago, he lost almost all his vision just in 3 weeks. The doctor told me that he needed a surgery asap. It was a big surgery, and very expensive. I actually know some of the dog owners who didn't buy pet insurance decided to not to do the surgery because they couldn't afford it, and their dogs had to suffer from the blindness. I filed several claims related to the surgery which included pre-exmination fee, and post-medication fee. The bills were big, but healthy paws processed all those claims in 1-3 days, and I received the reimbursement checks less than a week after the surgery.Not every pet insurance covers cataract surgery as well as inherited diseases, but healthy paw does, and I can't say enough how grateful I am about their fast costumer service. They truly care about their customers and their furry little ones. After the surgery Healthy paws also sent me a warm email asking how my dog is recovering from the surgery. What my dog and I went through was certainly not easy for us, but healthy paws tried their best to support us, and I really appreciate it. Now My dog got his visions back, and I'm the happiest dog mom in the world.

My dog had a severe allergic reaction to accidently ingested peanuts and stopped breathing! We rushed him to our vet who ran inside with him to attempt resussitation. After the 20 longest minutes of our life, she returned him to us. But his breathing was labored. She advised us that he needed overnight care at the local, (extraordinarily expensive) Animal Hospital in case he stopped breathing again. In view of the expense, she also suggested we could stay up all night with him, offering to show us how to resusitate him. We knew we could afford the safest, best treatment because we had the best pet insurance in the world: TruePanion. Not only did you respond promptly to claims filed by both our vet and the animal hospital, saving us from financial hardship, but he did stop breathing again during the night, so you helped to save his life, by allowing us to pursue the best medical care for the love of our life! Thank you Trupanion. We love you.

My dog had a severe allergic reaction to accidently ingested peanuts and stopped breathing! We rushed him to our vet who ran inside with him to attempt resussitation. After the 20 longest minutes of our life, she returned him to us. But his breathing was labored. She advised us that he needed overnight care at the local, (extraordinarily expensive) Animal Hospital in case he stopped breathing again. In view of the expense, she also suggested we could stay up all night with him, offering to show us how to resusitate him. We knew we could afford the safest, best treatment because we had the best pet insurance in the world: TruePanion. Not only did you respond promptly to claims filed by both our vet and the animal hospital, saving us from financial hardship, but he did stop breathing again during the night, so you helped to save his life, by allowing us to pursue the best medical care for the love of our life! Thank you Trupanion. We love you.

I am extremely happy with Healthy Paws. Not only did they process my claim quickly, they ever followed up to see how my cat, Diego was doing. He had to go back to the vet due to a urinary tract infection and the second claim is being processed after submitting it only yesterday. Great customer service and follow-up!!

This is a wonderful Company to do Business with. I would have to say my only complaint would be that it takes awhile for them to process the claim.

I can't say enough about Healthy Paws! They are absolutely a pleasure every time I have put in a claim. Last week, our two year old lab was at the vet for an emergency situation where they suspected an abdominal blockage based on her symptoms. Thank goodness after many tests including x-rays, blood work and ultrasound, they determined that she did not have an obstruction that would require surgery! Without Healthy Paws, I would not have been able to get Charli the care and prescription medication she needed when she was sick. Not only did Healthy Paws check on Charli after she was home, they have already reimbursed me for 90% of the cost. Yes, that's right...I already received my check in the mail, less than a week later! Thank you Healthy Paws! I have referred many friends and they are all happy too!