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I can't rave enough about this pet insurance and their customer service!!! I adopted a Cane Corso last year, and purchased this insurance because I simply figured, big dog/big bills..someday...little did I know it would be the following year. Simple points why I'm with this insurance company: a. They say what they mean on their site. Yes, there's a grace period when one must be insured with them, which isn't long at all. And they DO insure your pet regardless of age or prior conditions. Herzog had had issues prior to adoption, and still he was covered, and he's not a puppy. b. For those of us whom aren't rich, it's really comforting to be reimbursed within LESS THAN A WEEK of submitting ones' claim. It really makes going to the vet and getting help less stressful mentally and financially! Herzog tore his CCL and had TPLO surgery, everything from x-rays to pain medication to surgery, was all covered 90% and back in my wallet within days! It really is a stress reliever, especially since we have to go through this again in a few weeks, and extra large breed dogs have extra large bills.... c. When I made my first phone call, I got a real person on the phone. Whom was so pleasant, patient, and informative...as in, I made one phone call, got one person, and didn't get switched/moved to another person, she was able to answer all questions and provide information for what I didn't know. d. Have you ever received a follow up letter/call asking how your pet is doing from the insurance company? Asking only about how your pet is healing and sending good wishes...it's not necessary to do this, but talk about customer service and being simply considerate!!!! Whether we are sitting in the Vet's waiting room, or when people walk by asking what happened, I always talk about "THANK GOD I GOT INSURANCE....We use Healthy Paws...it's more than paid for itself..."

I am a new customer of Healthy Paws. While researching many pet insurance companies, I went with Healthy Paws because of their no lifetime cap, no predetermined amount for services (you’re reimbursed based on actual costs), flexibility with using my own vet and pharmacy and their positive reviews. I have been extremely pleased thus far. I signed all 4 dogs up, ranging in age from 8 years to 8 months, and have had to submit several claims so far. The claim process couldn't be any easier; upload the invoice and medical record to their website. It took less than a week to process the claim and less than a week to receive my reimbursement checks. I wish there was a rating higher than 10; can't recommend this company enough.

These guys are SO easy to work with and so prompt and fair. I had some lumps cut out of my dog and submitted the bill Tuesday (upload PDF to website, so easy) and got the approval Wednesday for 90% of the bill!! This is the third time I've submitted and they've all been super easy and fast but this time really blew me away. Great company.

Everyone told us pet insurance was a waste of money. After a few years of vet's bills, however, we decided that the peace of mind was worth a few dollars each month to avoid the possibility of an excruciating decision down the road. Trupanion was one of several companies we considered. We have been completely satisfied with them; I only wish our other insurance companies were so responsive, service oriented, and reasonable. Our beagle is now almost 7 years old and was diagnosed with Cushing's disease about a year ago. Trupanion didn't blink; they have met all the responsibilities they committed to meet quickly and accurately. And they haven't jacked up our premiums to the hilt as a result of regular claims. A first-rate company. We couldn't be more pleased.

Everyone told us pet insurance was a waste of money. After a few years of vet's bills, however, we decided that the peace of mind was worth a few dollars each month to avoid the possibility of an excruciating decision down the road. Trupanion was one of several companies we considered. We have been completely satisfied with them; I only wish our other insurance companies were so responsive, service oriented, and reasonable. Our beagle is now almost 7 years old and was diagnosed with Cushing's disease about a year ago. Trupanion didn't blink; they have met all the responsibilities they committed to meet quickly and accurately. And they haven't jacked up our premiums to the hilt as a result of regular claims. A first-rate company. We couldn't be more pleased.

I researched the heck out of pet insurance companies. Made the decision to go with Healthy Paws due to their outstanding reviews. And I am so glad I did. Our Honey Girl has been so well taken care of I still can't believe it. She needed TWO root canals and crowns this year. We've only been with HP for about a year prior. If our little girl didn't have this dental work she would have lost her two primary canine teeth. We certainly couldn't afford the $6K bill - but Healthy Paws covered 80% THAT'S AMAZING. We also learned a lot in this process. Please be warned that bully sticks and hard chew tows were to blame. We're now advocates of preventitive care and brush her teeth every day - yes we really are doing this. She's also on a water all natural additive to prevent tooth decay. Our out of pocket on these items was 100% (about $100 a year for special tooth paste and the healthy mouth wash) but considering the coverage with Healthy Paws we received for her surgery and caps, we owed it to our dog, our selves and our insurance company. Healthy Paws sent us concerned and supportive emails checking in on Honey Girl and their follow up is amazing. I wish they were our health care company, I get better service from them than from Blue Cross Blue Shield. I highly recommend Healthy Paws!!!! Great team, superb coverage and wonderful peace of mind. Thank you to everyone at Healthy Paws - you're nice people :-)

Trupanion is great. The representatives I spoke to were sensitive and professional. It was my first time filing a claim and I was impressed with the speed my claim was processed.

Trupanion is great. The representatives I spoke to were sensitive and professional. It was my first time filing a claim and I was impressed with the speed my claim was processed.

I am RVT with 27 years of experience. I had to takeep my 9 month old Brussels mix to the emergency for foreign body ingestion. My first claim ever and very pleased with the outcome. Not only was my fog ok Trupanion proceseed my claim the next day and had the check on its way. The staff was great helping me file it since I had never done it before. I would recommend Trupanion to ALL of my clients.

I am RVT with 27 years of experience. I had to takeep my 9 month old Brussels mix to the emergency for foreign body ingestion. My first claim ever and very pleased with the outcome. Not only was my fog ok Trupanion proceseed my claim the next day and had the check on its way. The staff was great helping me file it since I had never done it before. I would recommend Trupanion to ALL of my clients.