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I have received excellent service and fast response from Healthy Paws Ins. Co. I highly recommend them for your pet insurance. They are caring and always follow-up to make sure you are satisfied with their service. I have never had any problems with my claims and they always keep you up to date on the progress of your payments. You can't go wrong with this company.

Having extensively researched many pet insurances, comparing and reading reviews, we decided on Trupanion. We didn't think we would be taking advantage of it before our puppy turned 2 since she didn't go through the chewing stages that many of our others did in the past. She initially showed signs of a bladder infection, but after a day of no improvement with medication and symptoms worsening, the vet confirmed it was more serious and had to be resolved immediately. Emergency surgery was performed as one of the three stones removed proved to be life threatening. Upon payment settlement to our vets and establishments, we submitted the paperwork and total claim of $2,557.89 bill and after the $400 deductible (we chose which is another fantastic option), the $203 items not covered (which is spelled out when you apply)they paid us $1,759.40 (90% as promised) which is more than any other insurance would provide!! Even better, we faxed our paperwork on a 11/10 and received an email confirmation the same day, we received a followup email on 11/11 to indicate they were verifying, and another email 11/17 to confirm that payment was issued! ONE WEEK!! While we hope it's a LONG time before the next vet visit, we know we can count on them to help us provide the best possible care for our little dog!!

Having extensively researched many pet insurances, comparing and reading reviews, we decided on Trupanion. We didn't think we would be taking advantage of it before our puppy turned 2 since she didn't go through the chewing stages that many of our others did in the past. She initially showed signs of a bladder infection, but after a day of no improvement with medication and symptoms worsening, the vet confirmed it was more serious and had to be resolved immediately. Emergency surgery was performed as one of the three stones removed proved to be life threatening. Upon payment settlement to our vets and establishments, we submitted the paperwork and total claim of $2,557.89 bill and after the $400 deductible (we chose which is another fantastic option), the $203 items not covered (which is spelled out when you apply)they paid us $1,759.40 (90% as promised) which is more than any other insurance would provide!! Even better, we faxed our paperwork on a 11/10 and received an email confirmation the same day, we received a followup email on 11/11 to indicate they were verifying, and another email 11/17 to confirm that payment was issued! ONE WEEK!! While we hope it's a LONG time before the next vet visit, we know we can count on them to help us provide the best possible care for our little dog!!

I am giving Trupanion an overall rating of 8 because the claims I have presented have been handled in an efficient and professional manner. What I don't like about the policy is that every different diagnosis (i.e., stomach ache v. laceration) has its own deductible. In other words, the deductible has to be met for every injury/illness each year.

I am giving Trupanion an overall rating of 8 because the claims I have presented have been handled in an efficient and professional manner. What I don't like about the policy is that every different diagnosis (i.e., stomach ache v. laceration) has its own deductible. In other words, the deductible has to be met for every injury/illness each year.

I've had this policy for six years for my six year old Yorkie, Maggie. She recently had a severe stomach upset which left her ill for several days. We were back and forth to the vet for xrays, blood work to rule out a more serious condition. Thankfully she recovered completely and returned to normal. I submitted several claims (forms are easy to use) and faxed them in. The claims were processed promptly and I received checks for each claim. I also received emails and a follow up call which was nice. I have been happy with this policy. It just a little peace of mind to know I have it.

We can't say enough about what a great decision it was to purchase Healthy Paws insurance for our two dogs. One of the dogs has had chronic urinary tract infections and we've become regular customers at the vet. Healthy Paws lived up to everything they said they would with great coverage and service. The Healthy Paws coverage has really made the difference in giving our dog the best care possible.

My Vizsla had a Injury at 5 months and needed Xrays under Anesthesia, MRI and finally surgery - ACL Tear 10% and Long Digital Extenser Tendent was unattached from Knee.After surgery we did Cold Laser and Physical Therapy for months. All was covered but Office Visits. Yeah we are lucky!!!

We thought Daphne may have gotten hold of some very out of date Rimadyl. The vet said she was fine, and the claim for her care was honored. The changes to the website and how claims being handled appeared on our end was a little confusing but we are confident it will all work out just fine once the system is completely up and running. That is the reason why it's not a 10.

Easy Claims form, continuous communication through the claims to payment process and timely payment. My pug had a couple of issues this past year from illness to injury and they covered most of what I payed the vet after the deductible. My only issue with them is that they don't cover vaccinations.