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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Trupanion is the best decision I made for my pet!

My dog Sophie recently had surgery for a congenial disease in her hip. Her surgery was going to cost me $2600, but with Trupanions help I and only paying $200. Trupanion was very helpful with any questions I had about her coverage. The first time I spoke with a representative from Trupanion they were able to tell me what kind of coverage was best for my dog's breed and what congenial diseases I should cover just incase. Thanks to the background information the representative was able to give me about my dog, she was able to get the surgery she needed to make her better!I recommend Trupanion to anyone with pets they love, Trupainon shows true support and really cares.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Silky Terrier
  • AGE OF PET: Under a year

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10

out of 10

Personal care for my pet

Embrace has provided the most personal service to us and has been wonderfully helpful for the three years since we adopted our dog. As newcomers to pet insurance, we have found it to be a wonderful experience through Embrace. We receive personal communications about claims and our policy and any changes and every inquiry is well received and promptly handled. We also love having the wellness plan as it saves us money year over year in caring for our pup.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shetland Sheepdog
  • AGE OF PET: 1 - 8

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1

out of 10

Very ill informed customer service

First phone call to determine they received the claims from the two medical providers. I followed up with both providers and they immediately re sent the claims. A second call to check on the status, they said it would be processed immediately nothing else was needed. I called a third time to check on the progress and was told that they needed 12 months of medical records from my vet. I was annoyed bur called my vet and they were sent the same day. There were two providers, I received one check and they took what they considered standard cost and then only 80% of that. Which resulted in only a 67.95% of the actual bill. I called a fourth time and was told the claim in the claims department and would be processed. Claims does not work on weekends. Why both claims were not processed together is incomprehensible as the illness was tied together. Each customer service person I spoke with appeared to be less competent than the person before. If ASPCA is one of the best, we are in trouble.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: 1 - 8

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10

out of 10

Pet Insurance is a Great Idea

I have had great service with ASPCA Pet Insurance. There is always someone to talk with. They are friendly and clear. The program I have selected suits us well. I had two claims last year and the process was easy to follow on line and the payments came in a timely manner. They even notified me via email. So far so good!
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bouvier Des Flandres
  • AGE OF PET: 1 - 8

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7

out of 10

Review ASPCA Pet Insurance

Nothing really. You send out updates regarding claims immediately upon your receipt and pay soon thereafter if said claims are covered.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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9

out of 10

Great Service

We joined Embrace in January and have had great service. We have had dental and wellness claims and have promptly recieved our money and explainations.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Beagle
  • AGE OF PET: 1 - 8

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10

out of 10

Embrace Customer Care is Efficient and Thorough

My cat was treated recently for a gastrointestinal problem, and submitting my claim with relevant documentation was a pain-free process, thanks to the timely and efficient communications of the Customer Care Staff. E-Mail messages were well-written and easy to understand, and my questions and requests for clarification received quick and thorough responses. Thank you!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Tabby
  • AGE OF PET: 1 - 8

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10

out of 10

Fantastic!

Trupanion has helped us with our dog's life long ailment with helping us with all of our questions and our mounting doctor bills. They are very accessible both morning and night and walk you through the process if there are any issues. I would highly recommend them as they are affordable and tailor to your needs. Thank you Trupanion!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shiba Inu
  • AGE OF PET: Under a year

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8

out of 10

2nd Time's the Charm

Though I've had good coverage with another pet insurance company, at the urging of my vet, I recently switched to Pets Best. As fate would have it, my youngest, healthiest little girl was rushed to the emergency room on death's doorstep just 3 weeks later with a blood disorder and Endocarditis. Thanks to the excellent works of CSU Vet Hospital she pulled through. But because my claim was so close to the start date of the policy, Pets Best denied my initial claim. I pulled together the paperwork they requested, and explained to them that I've always carried insurance on my dogs in my appeal. It is with pleasure, and relief, that they realized I was submitting a legitimate claim and approved it right away. I give Pets Best an 8 for good online forms and phone reps, and paying on the claim. They lost a couple of points on the appeal hassle, but they made good and I appreciated the opportunity to explain my side of the issue. I hope to never have to put in a claim again, but I will be maintaining my Pets Best Insurance because it's a really good idea. And maybe if there is a next time, they'll get a full 10! ;-)
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Pets Best is the Best

This is my second time using Pets Best. They insured my silky terrier, Kacie, for many years until he passed away at age 15. Pets Best now insures Shawn, my 6 month old silky terrier. They pay claims quickly and without error. Keep up the good work Pets Best.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Silky Terrier
  • AGE OF PET: Over 8 years

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