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River my Chesapeake * years old has two conditions:Condition 1. Cranial cruciate ligament tear (Cruciate Rupture (ACL, CCL) Condition 2. Atopic Dermatitis. We had Trupanion since River was 3 years old and I love there fast payments for claims and customer service. I would highly recommend them .

Someone recommended we get pet insurance three years ago when we got our dog Hurley. My husband and I never knew there was such a thing. After doing much research, we decided Healthy Paws was the way to go and have never regretted the decision. I’m sure Hurley is no stranger to the Healthy Paws family due to the number of claims we’ve submitted over the years. Their coverage and reimbursement (90%) is very straight forward on their website and we’ve never had a single issue once we’ve submitted a claim. It usually takes less than a week for everything to be completely processed. The Healthy Paws family also always checks up on Hurley just to make sure he’s doing ok from time to time. Here’s just an example just how awesome their service is… "Hi Franke, We were wondering how Hurley is recovering from his major leg surgery? We’re sorry to hear he had to go through that and send wishes for a quick recovery! Please send a quick email letting us know how he’s feeling and give him a great big hug from us tonight! Sincerely, Tim Claws & Paws Protector” If you’re in the market for pet insurance, you won’t go wrong with Healthy Paws.

My claim for my pets hospitalization was processed within a day of my submission. I discovered that initial emergency examinations were not covered so that was a bit of a surprise, but overall I am extremely happy with the insurance this company has provided.

My claim for my pets hospitalization was processed within a day of my submission. I discovered that initial emergency examinations were not covered so that was a bit of a surprise, but overall I am extremely happy with the insurance this company has provided.

My Golden Retriever suddenly became lame on his right rear leg on New Year's Eve (figures it would be a holiday). I brought him to the vet on Jan 2nd thinking he had broken a toe, but it turned out he had a rapidly spreading infection that had already infiltrated the bone. He had an x-ray, antibiotic injection, blood tests, and was sent home with antibiotics & several supplements to help clear the infection and support his immune system.The vet's office faxed the claim to Trupanion that afternoon, and that same evening I received an email from Trupanion saying they would send the money to my bank account within a few days. Same day service! They covered 90% of everything (less the deductible & physical exam)- they even covered the supplements that the vet sent him home with. This company is phenomenal! I have a dog business & routinely talk to my clients about their pet health insurance & it is clear that Trupanion is the best, hands down. After hearing of my past experience with Trupanion, quite a number of clients have signed on or switched over from other pet insurance companies. I am so happy to have this health insurance for my dog! I only wish my own health insurance company was as good. Thank you Trupanion!

My Golden Retriever suddenly became lame on his right rear leg on New Year's Eve (figures it would be a holiday). I brought him to the vet on Jan 2nd thinking he had broken a toe, but it turned out he had a rapidly spreading infection that had already infiltrated the bone. He had an x-ray, antibiotic injection, blood tests, and was sent home with antibiotics & several supplements to help clear the infection and support his immune system.The vet's office faxed the claim to Trupanion that afternoon, and that same evening I received an email from Trupanion saying they would send the money to my bank account within a few days. Same day service! They covered 90% of everything (less the deductible & physical exam)- they even covered the supplements that the vet sent him home with. This company is phenomenal! I have a dog business & routinely talk to my clients about their pet health insurance & it is clear that Trupanion is the best, hands down. After hearing of my past experience with Trupanion, quite a number of clients have signed on or switched over from other pet insurance companies. I am so happy to have this health insurance for my dog! I only wish my own health insurance company was as good. Thank you Trupanion!

Our dog needed 2 MRIs and 2 surgeries after being diagnosed with a herniated disc in her neck.Whithout the fantastic doctors at CSU veterinary hospital in Fort Collins and healthy paws,our baby wouldn't be with us anymore.This is the insurance to get!!!!

I have 9 cats & 1 dog, Peace of mind knowing if they get sick, I can get the care they need. They call to check how my pets are coming along, they pay all claims promptly and answer all my questions. I would highly recommend their coverage to everyone.

Buyer beware. I have been insured with Pets Best for over 5.5 years and my experience has been fair. For routine services the plan was pretty good however when it came to major dental services the claim which was extensive was denied. Unfortunately our poor little Cavalier was diagnosed with Mitral Valve Disease in 2013 and the plan paid 80% of expenses until the moment when the poor little pup died suddenly from congestive heart failure on 12-30-14. I submitted a claim for appx. $1,500 for emergency services and the Company denied the entire claim under the reasons that the coverage for the CONDITION was maxed out. Last, when I asked if the costs for the After Care of the poor little girl would be covered the representative flatly told me that there would be no coverage as the costs are related to the CONDITION. There was never any explanation of any change in the policy from the time we bought it to the present date or an offer to opt of the old policy and switch to a new policy. So my friends read the fine print carefully, think twice or even more times before you sign up as you will be disappointed when something terrible happens and you seek their support and assistance.

I have been so impressed with my experiences with Pets Best. They have actually given me more than I expected, do it incredibly quickly, and are extremely pleasant. I could not be happier. I have had three pets that have received claims, and they have always been incredible.