Find and read reviews with confidence

We submitted claims for surgery our Chow received. The claims were processed efficiently and without delay. Excellent service!

We submitted claims for surgery our Chow received. The claims were processed efficiently and without delay. Excellent service!

I have had VPI for 2 years. This is the 1st time I used it on my dog Aries. My son discovered a lump on her top left shoulder so we took her to the vet. It cost me 800.00. VPI paid 780.00. Can't go wrong with that and I had piece of mind. Only thing I did not like is it took about a month to get the money back and no real details as to where we were on getting the money back. They still use checks which is rather odd. Should be direct deposit. If she gets another lump you do have to wait 1 year.

I had to bring my Bella into the emergency vet because she ate two HUGE bars of dark chocolate that were left under the Christmas tree. Scary stuff! I knew it would be a big deal and expensive, but I also knew I had good health insurance with Healthy Paws. $100 deductible and 90% back. We paid with a credit card and a week after we uploaded the photos of the itemized receipt through the Healthy Paws app, we received a check! And then the company followed up with an email--not a form letter but a personal email asking about Bella's specific condition, which they wouldn't know unless they paid close attention to the paperwork we uploaded. It's that extra detail that makes all the difference.

Prior to joining the Healthy Paws Insurance "Family" two years ago our now 11 year old Siberian Husky was covered by another well known pet health insurance company. Abruptly this prior company reduced the level of coverage while at the same time significantly increase the monthly premium. Healthy Paws has provided us with better coverage at a monthly cost less than our previous carrier. The speed by which Healthy Paws settles claims, the extent of their coverage and, just as importantly, the caring assistance and follow up correspondence their employees provide are all of great comfort during the times when one's beloved pet is in need of medical care. My wife and I cannot adequately put in words how much Healthy Paws has meant to us in caring for our beloved Husky. We rate Healthy Paws a 10++++ and encourage anyone looking for a Pet Insurance carrier to choose Healthy Paws.

Good start with well puppy visits, but Embrace has a communication deficit beyond email and electronic payments. Faxed records apparently were not received, but was not informed about this until dog seen at vet. Did not receive check in mail, responded to their email - which they claim was never received - but no one called or pursued followup. Did the math and was further behind with Embrace than I would be with a pet savings account. Dropped Embrace.

I have 3 dogs. One of them is exceedingly active and gets into all kinds of trouble. Healthy Paws has always paid for her emergencies/operations in a very timely manner, so long as the info is complete. I highly recommend them, just remember this is only for accidents and not for general preventive care.

My dog, Mateo, a nearly 5 year-old yellow Lab, has only one speed when he's off leash: full out. He's an avid ball chaser, frisbee catcher and swimmer, who goes at one or all those activities just about every day, rain or shine. So, it wasn't a complete surprise when he tore the CCL in both knees. Thankfully, I had insured him with Embrace when he was still a canine toddler. The TPLO surgery to both knees was more than $6,000, and Embrace paid 80% within 2 weeks, plus charges for the pre-op appointments with his 'regular' vet and follow-up prescriptions. This is the first time I've insured a pet, and it will be one of the first things I do with all subsequent furry companions. Embrace reviewed my claims quickly, direct deposited the allowed amounts into my bank account, and checked with me, by email, to make sure everything was handled according to plan. I think Embrace is a terrific company, and I plan to be a client for a long, long time!

My dog is apparently extremely accident prone. She has been hurt over and over again from broken knees, snake bites, attacked by a pack of coyotes etc etc. Healthy Paws has saved my dogs life (literally) time and time again over the past six years. The insurance doesn't cost too much and my plan covers 90% with a $50 annual deductible. My dog is like my child and I couldn't be happier with this insurance company. I can't say enough good things about it. And the claims are settled within a day or two!! AMAZING COMPANY and AMAZING SERVICE...

I wanted to thank Pets Best for all the help with our claims for Kato. I never thought one of my boys would become this ill. With all the stress and worry, it's nice to know filing claims has been so easy and reimbursements have come quickly. Our boy would have had to be put down if it hadn't been for the financial help that having great pet insurance (Pets Best) has provided.