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My claim are taken care of as quick as…
My claim are taken care of as quick as possable. I'm hapot with Met Life Pets.
Insurer: MetLife
By: Carol Bourdaa
They get working right away on the…
They get working right away on the claims submitted. The app is very easy to navigate.
Insurer: MetLife
By: Julieta Dolezal
Worth it
Easy to submit claims, excellent coverage and well-worth the peace of mind that we can afford to give our pets what they need in emergency situations
Insurer: MetLife
By: AJ
Best fur baby insurance
I am able to get my claims processed in a timely fashion. Always great customer service!
Insurer: MetLife
By: Valerie
Easy to add claims but not much…
Easy to add claims but not much visibility after.
Insurer: MetLife
By: Courtney Fuller
Good commitment for reimbursement
Good commitment for reimbursement
Insurer: MetLife
By: TRAN/CHI NGUYEN BUU
All is good
All is good. The only question I have is why the office charge for an emergency call is not covered.
Insurer: Trupanion
By: David Frei
The whole issue of starting a new claim…
The whole issue of starting a new claim every time my veterinarian calls the condition diarrhea and a new deductible is more than frustrating. It feels dishonest. The dog has chronic diarrhea well controlled with medication….. we have tried to determine a cause. If the claims adjuster would look at the record this would be clear. Then am told “we don’t go back that far because diarrhea is a symptom not a condition”. Apparently they are reviewing this but after at least six calls with different people and my veterinarian having to resend the dogs entire medical record ( he is 9 years old!). Prior claims were handled in a satisfactory manner but not this condition. Come live at my house for a while and experience living with a dog that has intermittent diarrhea then you may have some empathy
Insurer: Trupanion
By: Van
Darren was wonderful
Darren was wonderful! He made this process smooth and seamless. He was also very professional and kind.
Insurer: Nationwide
By: Michelle