154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 21, 2025

I wanted to ensure that my claim was being correctly worked reviewed.

I had a couple of questions on my claim submission. The Fetch representative, Kayla, clearly answered my questions and was very helpful in responding/resolving my concerns. She was very customer oriented and patient. Accordingly, Kayla well represents Fetch Pet Insurance and I feel confident that my claim will be adequately reviewed.

Insurer: Fetch

By: Robert

Verified July 21, 2025

so far so good

so far so good. Slow start with the first claim!!! But we are good now things seem to be moving much faster !

Insurer: MetLife

By: JHD

Verified July 21, 2025

Easy and quick

No problems at all. Quick and easy payment! I am so grateful to have this insurance!

Insurer: MetLife

By: Ame Portnoff

July 21, 2025

THEY ONLY PAID $5 for a submitted claim…

THEY ONLY PAID $5 for a submitted claim for $1467. FIGO agreed $1293 was eligible. Policy for $10,000 max annually, $900 deductible, then 70% coverage. $1293 - $900 deductible = $393. $393 remaining times 70% = $275 to be paid by FIGO. Insured pays $900 deductible and remaining balance $118. ONLY WAS PAID $5. WHAT A SCAM

Insurer: Figo

By: james quackenbush

Verified July 21, 2025

I love that MetLife makes submitting…

I love that MetLife makes submitting claims so easy and painless. Having pet insurance gives me peace of mind for my doggy!

Insurer: MetLife

By: KRISTIN KNIGHT

Verified July 21, 2025

A faster turnaround would have been…

A faster turnaround would have been appreciated

Insurer: MetLife

By: Nicole CHancy

Verified July 21, 2025

Good but could be better

Web site easy to manage and submit claims. Im giving 4 not 5 star due to time it takes to get reimbursed. Can take way too..long

Insurer: MetLife

By: Sandy

July 21, 2025

I was kind of little shocked when i…

I was kind of little shocked when i inquired about the bill for teddy. I asked the gentleman why i was charged 200 something one charge then another 600 again right away for his coverage. We have been a policyholder for Teddy since he's been 9 weeks old. He told me well that raise increase because our pet is getting older, well no dam kidding. That's why we got the insurance in the first place. I have insurance on myself and as a human I have more risk as i get older but my damn insurance does not increase! It stays at the same rate. When we got insurance we thought we got the best plus its associated with my other insurance USAA. I really do not understand this big of a increase from the time we started to now.

Insurer: Embrace

By: Rich S

Verified July 21, 2025

Simple & FAST!!

It is simple to file a claim and payout is FAST! No billion hoops to jump through to be reimbursed.

Insurer: MetLife

By: Laura Drallmeier

Verified July 21, 2025

The whole experience was easy and quick.

The whole experience was easy and quick.

Insurer: MetLife

By: Charles R Israel

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