Great service.
Great service. Dan very friendly. A bit too many emails. (10+ in a day)
- INSURER:
Trupanion
- POSTED: 06/03/2022
- BY: William
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Confusing Communication
I requested a pre-approval for dental cleaning and possible extraction. The notification I received was difficult to read and I thought I would have some coverage. I decided to proceed thinking I would play the $1000 deductible and 10% of the remaining balance. In the end, not a penny was covered, but I had contributed $500 towards a deductible. The statements are incredibly confusing and difficult to decipher, even the ones for a simple trip to the vet. Also, our deductible goes up more and more every year. Itâs almost at the point where we are considering canceling our policy and putting the money we would pay in premiums into a savings account for expenses we incur related to our dog.
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I understrand that the the vet's initial exam is not covered but during treatment a vets work should be covered.
I understrand that the the vet's initial exam is not covered, but during treatment, a vets work should be covered. On the first day of our illness, x-rays were taken and the vet "exam" was not covered. On the second day they took additional x-rays (not charged) and the vet reviewed them. This should have been covered as it was part of the treatment.
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Happy camper
Super easy to submit and super fast processing time. Highly recommended.
- INSURER:
Trupanion
- POSTED: 06/03/2022
- BY: Doug
- BREED:
- AGE OF PET: 0 - 3
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Every pet owner should have this!
Superfast responses to claims submitted and fast reimbursement!
- INSURER:
Trupanion
- POSTED: 06/03/2022
- BY: Patricia
- BREED:
- AGE OF PET: 0 - 3
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Getting my sick pup taken care of
I have always been treated fairly and promptly
- INSURER:
Trupanion
- POSTED: 06/03/2022
- BY: Daniel
- BREED:
- AGE OF PET: 0 - 3
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Because the staff at Trupanion were terrific to work with.
Because the staff at Trupanion were terrific to work with.
Easy, thorough, and simple!
- INSURER:
Trupanion
- POSTED: 06/03/2022
- BY: Frank
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Buen servicio y rápida respuesta
Buen servicio y rápida respuesta
- INSURER:
Trupanion
- POSTED: 06/03/2022
- BY: Milagros
- BREED: Miniature Schnauzer
- AGE OF PET: 0 - 3
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Paul was very kind and extremely helpful.
Paul was very kind and extremely helpful.
- INSURER:
Trupanion Canada
- POSTED: 06/03/2022
- BY: Lorraine
- BREED: Coton de Tulear
- AGE OF PET: 7 - 10
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The processing was so swift and they saved me $600+.
The processing was so swift and they saved me $600+. Who wouldn't love that?!
- INSURER:
Trupanion
- POSTED: 06/03/2022
- BY: Brenda
- BREED:
- AGE OF PET: 0 - 3
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