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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Love it
Great thus far Very easy to submit your claims and be reimbursed in a reasonable amount of time via direct deposit. I absolutely love it and would recommend it to everyone. I used to work with another company for over 15 years and I would never go back to them. After having the experience I’ve had with MetLife.
Insurer: MetLife
By: Ramona Boudreau
MetLife Pet Insurance is terrific
MetLife Pet Insurance is terrific! The invoices are easy to submit, and payment is speedy. We're so glad we got away from another pet insurance and joined MetLife. Great job, everyone!
Insurer: MetLife
By: Mindy
Rebecca is PAWSOME
I spoke with Rebecca about questions I had before choosing my policy. She answered all of my questions thoroughly and made the whole process very enjoyable! Thank you!!
Insurer: Prudent Pet
By: ccyahoo
Oops, insured my dog twice
I was so excited about my new dog that I accidentally insured him twice! The agent on the phone helped me quickly and kindly, with no fuss at all.
Insurer: Nationwide
By: Stefanie
The price for the insurance plan I have…
The price for the insurance plan I have has gone up so much that it is ridiculous! For what you charge, you should reimburse me within one to two business days. Sometimes I have to wait several weeks and that is not acceptable!
Insurer: MetLife
By: Angelica Romero
Carla Stevens is great
Carla Stevens is great. She cares about your pet story and provides very professional, knowledgeable information. It was a pleasure working with Carla to replace my current pet insurance. I look forward to working with her in the future when I add wellness coverages for my Jerry.
Insurer: Fetch
By: BRUCE
My dog recently had to undergo a…MRI
My dog recently had to undergo a procedure & Trupanion thankfully covered a good bit of it. I was especially grateful for the speed in which the transaction occurred, especially since it was on a Saturday
Insurer: Trupanion
By: Pamela Evans
Insured by Trupanion, such a great decision
This was my first time using Trupanion and it was a worry free experience. My pet showed signs of illness so we went to the vet. I was not financially prepared for the findings. Trupanion covered the majority of the costs, paid directly to the animal hospital and my pet received the treatment he needed. Now he is recuperating nicely at home. Thank you Trupanion.
Insurer: Trupanion
By: Nikita Herrod
Their website is easy to navigate and…
Their website is easy to navigate and communication is prompt. Requests for additional documentation were easy to understand and upload. Reimbursement was provided in a reasonable amount of time and explanation of coverage was clear.
Insurer: Spot
By: Marisa Silvestri