154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 23, 2025

They find every reason not to pay...

I have 2 pets covered by Embrace Health Insurance and it seems like no matter what the issue is, they find a reason not to pay. I never had problems like this with my previous pet insurance company. For example, my dog injured her knee from wear and tear over time because she's extremely active and when she developed a limp, I took her into the vet. Embrace refused to pay claiming it is a skeletal disorder, which is not covered during the 6-month waiting period. When I pointed out this an injury, not a widespread disorder, I was told I need to specify a specific incident/accident that caused the injury if I expected them to pay. It has been a rinse repeat for virtually every claim I turn in for both dogs. I highly recommend you look elsewhere if you want to get your money's worth.

Insurer: Embrace

By: Elli Pauli

Verified July 23, 2025

I thought it was easy and you asked…thorough questions. Also you ask for name of vet so you would know what cate my dog jas jad.

I thought it was easy and you asked some thorough questions. Also you asked for my vet so you could check on the condition of my dog.

Insurer: Nationwide

By: D. England

Verified July 23, 2025

everything about metlife is great

everything about metlife is great

Insurer: MetLife

By: Chelsea Django

Verified July 23, 2025

The MetLife Pet insurance has been very…

The MetLife Pet insurance has been very good and meets my expectations.

Insurer: MetLife

By: Jennifer Waagenaar

July 23, 2025

Website is very easy to use and not…

Website is very easy to use and not complicated. Thank you for making pet care easier!

Insurer: Embrace

By: Janis Williamson

July 23, 2025

Premiums on 2 young dogs went up over…

Premiums on 2 young dogs went up over $100 yr. Started at $120/mo, in 3 yrs it is over $300/mo, NO CLAIMS! Thieves, run away!!!

Insurer: Embrace

By: Nick P.

Verified July 23, 2025

A Good Service!

I highly recommend MetLife Pet - the submission process for medical appointment claims is very straightforward and I can always count on Customer Service to help me out when I do have questions. I would love to see a similarly transparent and easy process when it comes to claims relating to prescription and item reimbursment!

Insurer: MetLife

By: Srividya Prasad

Verified July 23, 2025

Service is Excellent!

Service is great. Employees are nice and respectful. They have always taken the time to answer all my questions with out making me feel uncomfortable or stupid. The refunds are almost always delivered in a timely manner. It’s a little more expensive than I like but worth it. I selected a date but this review applies to all experiences.

Insurer: MetLife

By: JACQUELYN UDEN

Verified July 23, 2025

Fast resolution, great communication

Great communication

Insurer: Fetch

By: James

Verified July 23, 2025

Just overall great experience

Just overall great experience. Extremely easy to work with and extremely fast reimbursement process. Less than 72 hours.

Insurer: Trupanion

By: Jimmy

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