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questions were answered promptly
questions were answered promptly
Insurer: Trupanion
By:
Service was excellent.
Service was excellent. She answered all my questions and listened when I talked about the puppies.
Insurer: Trupanion
By:
So far we have been happy with Trupanion.
So far we have been happy with Trupanion. Any contact I have with them is always positive and helpful. They really care and are interested in our pets.
Insurer: Trupanion
By:
So far everyone I've talked to has been helpful and kind.
So far, everyone I've talked to has been helpful and kind. I have a very sick pup who recently required emergency care and hospitalization. I'm so thankful I have this policy in place to help with these unexpected expenses.
Insurer: Trupanion
By:
The reps are trying to get the answers I’ve requested.
The reps are trying to get the answers I’ve requested. Apparently it has not been that easy, but I give them kudos because they are still trying.
Insurer: Trupanion
By:
The woman on the phone was fast efficient and sweet.
The woman on the phone was fast, efficient, and sweet.
Insurer: Trupanion
By:
This was my first time using this insurance.
This was my first time using this insurance. I was concerned there would be delays in paying the claim while the claim was investigated, but this morning I received emails that the claims were approved which was a great relief to me!
Insurer: Trupanion
By:
Trupanion has a great reputation.
Trupanion has a great reputation. When my vet found out that we have Trupanion, they commented that it was great. Also I have experienced great customer service every time I reached out.
Insurer: Trupanion
By:
Trupanion is honest and transparent with their services with friendly and knowledgeable customer service and a fair price.
Trupanion is honest and transparent with their services with friendly and knowledgeable customer service and a fair price.
Insurer: Trupanion
By: