Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

9

out of 10

Pet Insurance is Worth It!

I keep reading articles online and in magazines saying that you should just set the money aside you pay for premiums for insurance and you will have it when your pet has an emergency - instead of buying the insurance. But who actually does that?? I had a dog that cost me an arm and a leg years ago (but worth it) so I signed up for Embrace for the two dogs I got after he passed and then the rescue I couldn't give up two years ago. One of them just had a bout with gastroenteritis and pancreatitis which I just received the reimbursement for. And now that I'm retired the premium is minimal compared to what the costs were for two ICU stays for him. I take care of the routine check ups but its nice to know should they need in-hospital care that I can say yes without worrying about paying the bill.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Schnauzer
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Adopting an older dog

About two and a half years ago we adopted a sweet collie/golden mix. Shortly after he came to us, he suddenly developed Turner's syndrome. Fortunately Embrace Pet Insurance covered the MRI cost. After that, we had two good years, until about six months ago our dog slowed down considerable, and rather suddenly. We needed had a number of tests done, including some that necessitated his staying overnight at the hospitals. Embrace covered these. Sadly, we discovered that our sweet dog had cancer, and we lost him about a month ago. Embrace was always quick about letting us know that they had received our submitted bills and the reimbursement checks came soon after. I would definitely recommend Embrace very highly.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
9

out of 10

Fantastic Service from Trupanion

My cat had gastroenteritis, and had to receive urgent madical care, which cost $437.50. I submitted my very first claim to Trupanion for these medical fees. What fantastic service and response I received from Trupanion!The entire claim process was very easy. I spoke directly to a Trupanion agent who guided me through the claim process and all the necessary documents that had to be submitted. It took a total of one week to do all of the following: (1)get the medical records for my cat, (2) post them to Trupanion,(3) have them verified by Trupanion, (4)then Trupanion sent an email with a favorable response, indicating my cheque was on the way! So within two weeks from submitting the claim I was reimbursed $346.95 for all eligible costs!!! If only medical insurance for humans could be so easy!! Thank you Trupanion for assisting in my medical expenses for my little fluffy friend!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maine Coon
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

Thanks a billion!

My daughter Mango (a Jack Russell Terrier) developed severe allergies and would bite/scratch herself all over her body until she bled and hair would start falling out. It breaks our hearts to see her suffer like that. We would really like to thank Trupanion for their help, support and quick time to handle replies and claims!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Jack Russell Terrier
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

At present very satisfactory

The original claim for pancreatitis was denied as it was believed to be a preexisting condition. based on an erroneous reading of earlier minor illnesses. I appealed, describing the earlier incidences in detail and pointing out the difference in symptoms and blood work, and in the end the appeal was allowed, and all claims for the pancreatis, which seems to be chronic, have been covered up to 90% once the deductible was reached. The question about time to handle claim is confusing - once the appeal was settled, it has been 1-2 weeks.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Longhair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
2

out of 10

Hard work getting my claim accepted

I have to say that service and payment were very promt once mty claim had been received. Getting the claim received was very hard work. It was faxed in at least 4 times and never received (to various numbers following phone conversations). I finally scanned all documents and emailed them in - still not received. I phoned to ensure claim was in motion but was told it wasn't there. I then emailed again while consultant stayed on the line. Success at last. It took about a month to get all this sorted out. Clearly something is wrong in the way claimes are received.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Wonderful coverage and service

I signed both my dogs up for the "catastrophic" coverage ($1000 deductible) plus Wellness, which is a very good deal. Embrace customer service has been excellent, and payment for claims has been prompt. I highly recommend Embrace, which I selected after my veterinarian told me about it and I compared it to other insurance plans.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
8

out of 10

Fast Claim Payments

I send my claims electronically and they have all been processed the next day. They are the best and very helpful when you call. I just wish they had an annual limit amount for each illness instead of a lifetime amount. I have another dog that had cancer and we used up the $2,500 in benefits very quickly, I would pay more to have insurance that resets that amount each year.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

They are the best

This is my second review of PetsBest. Im writing this as I cry because I had to put my best friend, my baby down on Saturday 12/15. My dog Max had lymphoma cancer. My dog had health issues almost from the very start of his young, short life. I got PetsBest just in time. From claim #1 I had no problems getting any of the claims cleared and I was always reimbursed fairly and timely just as my policy stated. My dog had stomach issues, back issues, thyroid issues and the worst cancer! I have no complaints at all with this company. I am so very thankful I had them and the owner who started this company is a Godsend. I think they paid me back more then what I paid in premiums! His total bills combined we're well over $1000. I would not have been able to treat all of his many issues without their help! I am devastated about the loss of my baby but feel I should give many thanks to this company. Their care, compassion and customer service is the best! Today I called them with questions and to deliver the worst news..I was balling and the rep was patient with me while I got it together. I will forever highly recommend them! Thank you from me and my boy Max....
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maltese
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Fast and Efficient

Submission was very easy and reimbursement was sent very promptly. No complaints what-so-ever.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review