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I appreciated that trupanion was able approve and process my claim at the vet's office so I only had to pay the balance. I called to discuss my claim on a Saturday and was connected right away with a representative who was able to answer my questions. Thanks for being awesome!

I appreciated that trupanion was able approve and process my claim at the vet's office so I only had to pay the balance. I called to discuss my claim on a Saturday and was connected right away with a representative who was able to answer my questions. Thanks for being awesome!

We could not be happier with Healthy Paws. We have all 3 of our dogs covered, and at first did not know what to expect. When I submitted our first claim, I couldn't believe how quickly it was processed and how easy it was. The mobile app makes things even easier. Customer service is great as well, and I always feel like they care about my pet and what we are going through. One of my dogs developed an autoimmune disease, and I am so grateful that we had this insurance, because autoimmune diseases are difficult to diagnose and consists of a lot of diagnostic testing. The treatment is often long term, and it's very comforting to know that my dog can receive the treatment and care she needs, and we can focus on getting her better rather than worry about the financial hardships. I am always amazed at how quickly the claims are processed, and that the coverage is exactly as they state. Claims can be approved as quickly as the same day. No hidden exclusions or fine print that keep our loved pets from getting the treatment they need. Even holistic and alternative treatment is accepted, which amazes me. I am so happy to have Healthy Paws to protect our "kids". It gives us piece of mind and extreme comfort to know that we have them on our side. Personal touches like emails and phone calls make us feel even more like they are on our side, and not against us. My friends and coworkers always joke that I must be working for them on the side, for how much I praise them and recommend them all the time. But I just love them that much! I highly recommend this insurance for all pet owners.

Just had our first vet visit with our new service dog, nothing wrong, just vaccinations and heart worm, etc., but the ease of dealing with Pets+Us was super. The original set up was easy to do, and the claim was processed incredibly quickly.

Healthy paws is efficient with claims processing and typically had a response within 2-3 days and a check within 7-10 days from the date of processing the claim. They are compassionate and caring which are words never associated with insurance companies. They reached out after our dogs health issue and asked how his tummy was doing. I am highly impressed and will recommend them to anyone!

My kitten, Freddy, has been insured with Healthy Paws since December. This is my first experience with a pet insurance company. Freddy developed a problem recently which required a visit to the vet and some lab work, X-rays, and an echocardiogram. I submitted the claims about a week ago, and today I received the checks from Healthy Paws for these claims. Healthy Paws is extremely efficient. They provided excellent communication regarding the status of the claims, and I promptly received the reimbursement checks. I'm happy to recommend Healthy Paws to anyone as it's a great company and wonderful to deal with, and that's difficult to find nowadays.

I was prepared to get some kind of excuse on why my dog didn't qualify for his acl knee surgery but Embrace Reimbursed us quickly for his surgery. While I am a little disappointed in the large deductible and smaller percentage they paid than I was expecting it was beneficial to have a decent portion of this $2500 procedure covered by Embrace.

The process from claim submission to payment was smooth and painless and completed within 24 hours. We could focus on our little buddy recovering and not worry about the financial toll. Very impressed as we used a different company for our last dog.

The process from claim submission to payment was smooth and painless and completed within 24 hours. We could focus on our little buddy recovering and not worry about the financial toll. Very impressed as we used a different company for our last dog.

Pet insurance allows you the leeway to make decisions about your pet's health needs based on what is best for your pet, not just on what you have in your bank account. We've always said we never want to give up on a pet or deny care simply because of the expense.And, yes, like human insurance they don't pay everything, but for a reasonable monthly fee, they give you backup and peace of mind. I wouldn't be without it. We've had a number of dogs and cats covered over the years and Petshealth Care Plan has always treated us fairly.