Find and read reviews with confidence

Trupanion has been a peasure to deal with. Staff is knowledgeable and were able to answer all questions. My claims were handled quickly and professionally and I had my refund in 1 weeks time.

Very timely with reimbursement. Friendly and caring staff members. Very pleased I followed the recommendation of veterinarian friends and went with Trupanion.

The customer service is excellent, there is always someone available to answer my questions. I get timely responses and everyone is super nice. Luckily we haven't needed the accident coverage yet, but the wellness rewards pay off each year! Both of our dogs are covered and it's worth it for the peace of mind if anything serious were to ever happen.

We've rescued several dogs over the years but after purchasing an English Mastiff from a breeder, we did some research and found that pet insurance was a good idea. We bought it from Embrace after researching several companies and their prices and options. Embrace was the clearest to understand and had the options we felt we needed. Our dog is about 17 months old now and very healthy, thankfully. But having Embrace gives us the peace of mind that later in life, should there be issues, she will be covered. Two options I like most: the ability to change your deductibles, which greatly impacts your annual premium and also the "flexible spending account" option. That's probably not the correct name but it allows me to spend money on anything, routine or not and then be reimbursed to a certain extent. I pay about $30/mo. to cover our baby. I pay $100/mo. for my car and $131/mo. for my house. This is well worth the $30!

This is the second claim I have submited,and I'm very pleased with the service I have received.

I have 3 dogs and 1 cat. Without ASPCA pet insurance I would never have been able to afford the diagnosis and ongoing treatment for my dog with Addison's disease. Fortunately the vet that repaired her CCL injury advised me to get pet insurance and I followed the advice. I had the policy on all my animals 2 years prior to the Addison's diagnosis. I did my homework and found that ASPCA was one of the best pet insurances and they have lived up to that reputation.

Amazing insurance company they helped me because I was ineed to pay my college tuition, rosco was diagnosed with parvo virus and I panicked using my scholarship money and wen ivexplained the situation they returned the money 2 days later. It's good to see that people care and back each other up.Thanks trupanion

Our wellness program has saved us a lot of money on our 2 lab-mix puppies. There's many expenses with new puppies and any discounts a owner can receive are always helpful. So far they have been healthy puppies with only a minor ear problem to use against our deductible. I'm a believer in "Murphy's Law", and with very good coverage, hopefully I'll never meet my deductible.

This insurance company is the best! As a new customer I was really grateful for their support. Maggie is now doing just fine, but still having medications. Thank you Trupanion!

Overall Embrace was great and timely about processing my claim. There was some confusion regarding how many forms I needed from vets, but after a few emails this was cleared up. My only complaint really would be that I understood Embrace covered Chinese herbs if prescribed by a vet (and one of the reasons I chose this company). This is what I submitted and felt I had met the requirements (prescribed by a vet). During the claims process, I found out they reimburse based on an FDA approved list and this list was only made accessible to me after several emails back and forth and a specific request to do so during the claims process. I would have preferred this link to the FDA list be noted on the website for people to see during the process when they are deciding if they will purchase insurance. This one point felt a little "bait and switch" but overall the claim was handled and they emailed throughout the process so I didn't wonder if my claim was sitting on a desk somewhere.