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More than helpful
Any time I have ever had questions, the customer service team has always been more than helpful. I recommend this insurance to all my pet loving friends!
Insurer: AKC
By:
The best thing we’ve ever done regarding our babies
We have had nothing but excellent response from Trupanion. Our baby has had some internal issues that have not been diagnosed yet. Trupanion has been there every step of the way. Best choice we’ve ever made.
Insurer: Trupanion
By: Lori
I have not had to use my insurance yet
I have not had to use my insurance yet, but with a puppy I will be using it soon. The website was easy to navigate in order to purchase my insurance.
Insurer: ASPCA
By: Guest
HORRIBLE! WASTE OF MONEY ... DON'T BUY~
THIS INSURANCE IS GREAT IF YOU PURCHASE, WHEN YOUR PET IS A PUPPY/KITTEN. AS THEY GET OLDER, EVEN HAVING ALL THE ADD ON'S, ITS A WASTE OF MONEY! THEY WILL FIND ANY REASON, TO DENY A CLAIM. THEY USE THE WORD : PRE EXISTING CONDITIONS" REALLY?? I WAS PAYING PREMIUMS OF $125 A MONTH, WEATHER MY POOCHES WENT OR NOT! THEN 2 OF MY DOGGIES, HAD ISSUES COSTING ME WELL OVER $10K IN 20 MONTHS, AND THE INSURANCE COMPANY.. ONLY COVERED YEARLY SHOTS! SO, I CANCELED RIGHT AWAY, AND GOT A CARE CREDIT CREDIT CARD, WHICH COVERS MY POOCHES, WHEN I NEED IT, AND ALSO HAS A 6 MONTH PROMOTION, NO INTEREST, FOR 6 MOS, AS LONG AS YOU PAY IT OFF. SO LIKE I SAID, IF YOU PURCHASE THE INSURE, WHEN YOUR ANIMAL IS YOUNG, IT WILL PROBABLY HELP YOU, OR IF GOD FORGIVE, YOUR PET GETS HIT BY OR CAR OR SOMETHING, IT MAY HELP YOU... MORE $$ OUT EVRY MONTH, AND NOTHING IN THE END~ PLEASE SAVE YOUR $$.
Insurer: Pets Best
By: Theresa
Upset stomach
I have been member for a few years now and I have never had a bad experience. This time was not different.
Insurer: Pets Best
By: Jonathan Fitzgerald
worst insurance ever!!!
THIS INSURANCE IS GREAT IF YOU PURCHASE, WHEN YOUR PET IS A PUPPY/KITTEN. AS THEY GET OLDER, EVEN HAVING ALL THE ADD ON'S, ITS A WASTE OF MONEY! THEY WILL FIND ANY REASON, TO DENY A CLAIM. THEY USE THE WORD : PRE EXISTING CONDITIONS" REALLY?? I WAS PAYING PREMIUMS OF $125 A MONTH, WEATHER MY POOCHES WENT OR NOT! THEN 2 OF MY DOGGIES, HAD ISSUES COSTING ME WELL OVER $10K IN 20 MONTHS, AND THE INSURANCE COMPANY.. ONLY COVERED YEARLY SHOTS! SO, I CANCELED RIGHT AWAY, AND GOT A CARE CREDIT CREDIT CARD, WHICH COVERS MY POOCHES, WHEN I NEED IT, AND ALSO HAS A 6 MONTH PROMOTION, NO INTEREST, FOR 6 MOS, AS LONG AS YOU PAY IT OFF. SO LIKE I SAID, IF YOU PURCHASE THE INSURE, WHEN YOUR ANIMAL IS YOUNG, IT WILL PROBABLY HELP YOU, OR IF GOD FORGIVE, YOUR PET GETS HIT BY OR CAR OR SOMETHING, IT MAY HELP YOU... MORE $$ OUT EVRY MONTH, AND NOTHING IN THE END~ PLEASE SAVE YOUR $$.
Insurer: Pets Best
By: T Perez
Bad experience with this company
Bad experience with this company. Very expensive but the coverage seemed good. They denied all 3 of our claims after covering our French bulldog puppy since he was 10 weeks old then later claimed preexisting conditions to deny all claims. Beware!
Insurer: Trupanion
By: Sam D
We love the ease and care Trupanion gives.
We love the peace of mind having Trupanion for our 2 dogs. Our experience over the years with them has been excellent. The times we’ve needed them they have been there, with great information, quick responses and always with care. One of our dogs had to have surgery recently, the process to file an online claim was simple and quick, also if you need help or questions they are always available. The staff always shows compassion and concern for our dogs. So happy we have Trupanion!
Insurer: Trupanion
By: Sharon Dewild
Disappointed
I sent an email requesting clarification on a partial payment of a claim. I got no response at all.
Insurer: Pets Best
By: Denton
Positive Pet Review,Wonderful Trupanion
Trupanion is the best pet insurance. Your policies and staff are the best. Olivia is 10 years old now, she is a pretty healthy dog but any claims we have sent have been taken care of very promplty. Your monthy premiums are very reasonable. Highly recommend Trupanion.
Insurer: Trupanion Canada
By: