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We just received another quick and extremely satisfactory no-hassle response from Pets Best for reimbursement of expenses incurred for treatment resulting from excessive calcium in our cat's system.

We are very happy to have Pets Best Veterinary Insurance. The claims process is simple and quick and the claims review is quick as well. We received our reimbursement within a few days. I have recommended Pets Best to a number of friends and family as we are happy customers.

Just like with human health insurance, one never knows how pet insurance really works until you have to use it. My dog, Kieran, was diagnosed with an autoimmune disease two months ago. It took Trupanion about 2 weeks to act on my claim, waiting for my vet to submit Kieran's entire medical history to them. Once this had been completed and I had met my deductible, Trupanion started sending me checks to reimburse me for payments to my vet (five visits so far). Now my vet is submitting the claim, getting confirmation from Trupanion, and reducing my bill by my co-payment percentage -- all while I wait (5 minutes max, so far...) I am very amazed, and very pleased, with their service. Kieran's blood platelet count will have to be monitored for the rest of his life, and I have confidence that Trupanion will continue to cover those expenses.

Just like with human health insurance, one never knows how pet insurance really works until you have to use it. My dog, Kieran, was diagnosed with an autoimmune disease two months ago. It took Trupanion about 2 weeks to act on my claim, waiting for my vet to submit Kieran's entire medical history to them. Once this had been completed and I had met my deductible, Trupanion started sending me checks to reimburse me for payments to my vet (five visits so far). Now my vet is submitting the claim, getting confirmation from Trupanion, and reducing my bill by my co-payment percentage -- all while I wait (5 minutes max, so far...) I am very amazed, and very pleased, with their service. Kieran's blood platelet count will have to be monitored for the rest of his life, and I have confidence that Trupanion will continue to cover those expenses.

Trupanion works closely with our veterinary office, Baring Blvd. Vet in Sparks, NV. This recent episode was over $1,000+. What a crisis we would have faced financially in addition to the emotional upset of Plexy's illness if we had not had insurance for her. Because Trupanion and our vet work closely together, our vet accepts our portion of the payment from us and gets the rest of the payment directly from Trupanion. This is HUGE for us!

Trupanion works closely with our veterinary office, Baring Blvd. Vet in Sparks, NV. This recent episode was over $1,000+. What a crisis we would have faced financially in addition to the emotional upset of Plexy's illness if we had not had insurance for her. Because Trupanion and our vet work closely together, our vet accepts our portion of the payment from us and gets the rest of the payment directly from Trupanion. This is HUGE for us!

long story short; mt cat paul developed a urinary blockage, rushed him to the emergency vet. He ended up staying a full week, having two surgeries and multiple procedures. I was devastated. The very first day I was charged almost $2000.00. The charges kept accruing. I was an emotional wreck. Then I kind of slapped myself, and reminded myself that I would not have to make this decision about discontinuing care, BECAUSE THIS IS THE REASON I HAVE PET INSURANCE!!! I am sooooo very fortunate that he was able to come home with me. Without Trupanion, I would not have my cat. The first week of care was aprox. $10,000. Ten thousand dollars!!!! I ended up paying aprox. $2000.00.

long story short; mt cat paul developed a urinary blockage, rushed him to the emergency vet. He ended up staying a full week, having two surgeries and multiple procedures. I was devastated. The very first day I was charged almost $2000.00. The charges kept accruing. I was an emotional wreck. Then I kind of slapped myself, and reminded myself that I would not have to make this decision about discontinuing care, BECAUSE THIS IS THE REASON I HAVE PET INSURANCE!!! I am sooooo very fortunate that he was able to come home with me. Without Trupanion, I would not have my cat. The first week of care was aprox. $10,000. Ten thousand dollars!!!! I ended up paying aprox. $2000.00.

This was a claim that had to be reviewed. It took some time but they honored the claim. We were very pleased how they handled the situation.

At the beginning of the year my husband and I decided to obtain pet insurance for our two Yorkies. I bank through USAA and they recommended Embrace and we could not be happier with the service. My yorkie suffered from acute pancreatitis this past month and was extremely sick for about week; requiring hospitalization at a Pet ER. It was stressful enough worrying if he would fully recover from his illness and knowing that he had Embrace made it easier on the family! The reimbursement turn around was extremely speedy and customer service was very supportive the entire experience. The most important thing is that Bruno did make a full recovery, but the experience could have been so much worse without the help of Embrace!